Colibri Group

Content Operations Coordinator

Colibri Group

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Track and reconcile SME contracts and statements of work (SOWs)
  • Ensure milestones, deliverables, COI documentation, and payment terms are complete and accurate
  • Proactively identify and escalate missing documentation or exceptions
  • Execute AI-supported workflows (e.g., drafting, copyediting, test item generation) using established SOPs and templates
  • Maintain human-in-the-loop quality standards, including checks for accuracy, bias, and compliance
  • Partner with stakeholders and editorial teams to ensure content aligns with brand voice, instructional intent, and quality standards
  • Own SME deliverable intake, ensuring completeness of required materials
  • Manage version control and regulatory documentation to ensure audit readiness across brands and formats
  • Serve as the point of contact for copyright and permissions for SME-provided materials
  • Execute course mapping and tagging workflows across platforms and brands
  • Maintain and update the SME talent database
  • Support onboarding processes and access provisioning

Requirements

  • 2+ years of experience in content operations, publishing coordination, or project/program support (or equivalent combination of education and experience)
  • Strong organizational skills with a high level of attention to detail and documentation accuracy
  • Proven ability to manage multiple priorities in a structured, process-driven environment
  • Experience working with project management tools (e.g., Monday.com), shared documentation platforms, and spreadsheets
  • Comfort navigating multiple systems and collaborating across cross-functional teams
  • Familiarity with LMS or content management systems
  • Experience working in accredited continuing education environments (e.g., CME, CNE, CPE) (preferred)
  • Familiarity with accreditation standards such as ACCME, ANCC, or ACPE (preferred)
  • Exposure to digital learning production workflows and/or AI-assisted content development with human review (preferred)
Benefits
  • Health benefits
  • Paid time off
  • Professional development opportunities
  • Remote work flexibility
  • Diversity and inclusion programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content operationspublishing coordinationproject supportdocumentation accuracycourse mappingtagging workflowsversion controlregulatory documentationAI-assisted content developmentdigital learning production
Soft Skills
organizational skillsattention to detailability to manage multiple prioritiesprocess-drivencollaborationcommunicationproblem-solvingstakeholder managementquality assuranceescalation of issues
Certifications
CMECNECPEACCMEANCCACPE