
Content Operations Coordinator
Colibri Group
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Track and reconcile SME contracts and statements of work (SOWs)
- Ensure milestones, deliverables, COI documentation, and payment terms are complete and accurate
- Proactively identify and escalate missing documentation or exceptions
- Execute AI-supported workflows (e.g., drafting, copyediting, test item generation) using established SOPs and templates
- Maintain human-in-the-loop quality standards, including checks for accuracy, bias, and compliance
- Partner with stakeholders and editorial teams to ensure content aligns with brand voice, instructional intent, and quality standards
- Own SME deliverable intake, ensuring completeness of required materials
- Manage version control and regulatory documentation to ensure audit readiness across brands and formats
- Serve as the point of contact for copyright and permissions for SME-provided materials
- Execute course mapping and tagging workflows across platforms and brands
- Maintain and update the SME talent database
- Support onboarding processes and access provisioning
Requirements
- 2+ years of experience in content operations, publishing coordination, or project/program support (or equivalent combination of education and experience)
- Strong organizational skills with a high level of attention to detail and documentation accuracy
- Proven ability to manage multiple priorities in a structured, process-driven environment
- Experience working with project management tools (e.g., Monday.com), shared documentation platforms, and spreadsheets
- Comfort navigating multiple systems and collaborating across cross-functional teams
- Familiarity with LMS or content management systems
- Experience working in accredited continuing education environments (e.g., CME, CNE, CPE) (preferred)
- Familiarity with accreditation standards such as ACCME, ANCC, or ACPE (preferred)
- Exposure to digital learning production workflows and/or AI-assisted content development with human review (preferred)
Benefits
- Health benefits
- Paid time off
- Professional development opportunities
- Remote work flexibility
- Diversity and inclusion programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content operationspublishing coordinationproject supportdocumentation accuracycourse mappingtagging workflowsversion controlregulatory documentationAI-assisted content developmentdigital learning production
Soft Skills
organizational skillsattention to detailability to manage multiple prioritiesprocess-drivencollaborationcommunicationproblem-solvingstakeholder managementquality assuranceescalation of issues
Certifications
CMECNECPEACCMEANCCACPE