Coles Group

Online Duty Manager

Coles Group

full-time

Posted on:

Location Type: Office

Location: Andergrove • Australia

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About the role

  • Full accountability for the online department.
  • Contributing to a customer experience that’s welcoming and inspiring for customers, team members and community.
  • Oversee team of Personal Shoppers who select and pack online orders.

Requirements

  • Leadership experience with the ability to coach and develop your team
  • Take a team approach to meeting sales targets, cost control and rostering needs
  • Flexibility with afternoon and evening working hours.
  • Ability to maintain Coles’ visual merchandising, safety, compliance and stock management standards.
  • Customer obsession and a drive to understand our diverse customers.
  • Drive a one team culture that recognises and celebrates success.
Benefits
  • Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
  • Additional periods of double discount (10%) at various times throughout the year.
  • Hotdeals exclusive to team members that translate into additional savings.
  • Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’.
  • Accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development through a variety of career development programs and job-specific training.
  • Access to novated leasing for eligible team members.
  • Become a part-owner of the Coles Group through the annual team member share plan offer, allowing regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
  • Paid parental leave for permanent team members to support work-life balance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipcoachingteamworkcustomer obsessionflexibilitycommunicationsuccess recognitiondevelopmentcost controlsales target achievement