Online Manager
Coles Group
full-time
Posted on:
Location Type: Office
Location: Springfield • Australia
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About the role
- Full accountability for the day-to-day running of the online department
- Contributing to a customer experience that’s welcoming and inspiring
- Overseeing a team of Personal Shoppers for online orders selection and packing
- Responsible for orders picked up as part of click and collect / concierge service or delivered to customers
Requirements
- Leadership experience with the ability to coach and develop your team
- Team approach to meeting sales targets, cost control and rostering needs
- Ensure visual merchandising, safety, compliance and stock management standards are met
- Customer obsessed and seek to better understand diverse customers
- Drive a one team culture that recognises and celebrates success
Benefits
- 5% discount all year round on supermarket and liquor online and in-store purchases
- Double discount (10%) at various times throughout the year
- Hotdeals exclusive to team members that translate into additional savings
- Give and receive recognition linked to Coles values through digital recognition platform ‘mythanks’
- Accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers
- Comprehensive induction, management and people leadership training provided
- Access to novated car leases for eligible team members
- Investment in your future through annual team member share plan offer
- Paid parental leave for permanent team members
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipcoachingteamworkcustomer servicecommunicationteam culturesales target achievementcost controlstock managementvisual merchandising