
Operations Trading Manager
Coles Group
full-time
Posted on:
Location Type: Office
Location: West Leederville • Australia
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About the role
- Responsible for the day-to-day management of our online team, customer service team, inventory, and office in charge activities.
- Deliver exceptional customer service and profitability of the store.
- Accountable for the store’s inventory processes and financial management activities.
Requirements
- Proactive in driving continuous improvement of process and procedures.
- Able to influence and maintain effective working relationships with internal and external stakeholders.
- Customer obsessed and continually seek to better understand our diverse customers.
- Promote a one team culture which celebrates success and puts our team members health, safety, and wellbeing first.
Benefits
- Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
- Additional periods of double discount (10%) at various times throughout the year.
- Hotdeals exclusive to team members that translate into additional savings.
- Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development through a variety of career development programs and job-specific training.
- Access to novated leasing for eligible team members.
- Team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave to support you in balancing work and family.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
proactiveinfluencingrelationship managementcustomer serviceteam culturehealth and safetywellbeingcontinuous improvementcollaborationcustomer obsession