Senior Workplace Relations Specialist
Coles Group
full-time
Posted on:
Location Type: Office
Location: Melbourne • Australia
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Job Level
About the role
- Managing high-risk and complex cases, providing strategic advice to senior stakeholders, and ensuring Coles’ workplace policies comply with relevant laws and industrial instruments
- End-to-end ER case management – managing up to 20 complex cases at a time, including workplace disputes, serious misconduct, and unlawful termination claims
- Tribunal representation – preparing for and attending Fair Work Commission proceedings, conciliations, and hearings
- Investigations – conducting legally robust workplace investigations into allegations of discrimination, bullying, harassment, and breaches of workplace legislation
- Medical case management – handling fitness-for-work assessments and managing cases involving medical incapacity
- Enterprise agreement and award interpretation – providing expert advice on industrial relations frameworks and obligations
- Stakeholder engagement – working closely with senior business leaders, HR teams, and legal counsel to mitigate workplace risks and ensure best-practice compliance
Requirements
- Solid experience in workplace relations, employment law, or a related legal discipline
- Extensive experience managing high-risk workplace investigations and complex employee relations cases
- Strong knowledge of the Fair Work Act 2009 (Cth), discrimination law, workplace health and safety legislation, and case law
- Experience preparing for and representing employers in tribunal proceedings, including conciliations and arbitrations
- Proven ability to manage a large and varied caseload, ensuring timely and effective resolution
- Exceptional stakeholder management and the ability to influence senior leaders
- A strategic, solutions-focused approach with strong analytical and communication skills.
Benefits
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workplace relationsemployment lawhigh-risk workplace investigationsemployee relations case managementFair Work Act 2009discrimination lawworkplace health and safety legislationtribunal representationcase lawfitness-for-work assessments
Soft Skills
stakeholder managementinfluencing senior leadersstrategic thinkingsolutions-focused approachanalytical skillscommunication skills