IT Support Engineer

CoinsPaid

IT Support Engineer maintaining and developing back office infrastructure for Coinspaid's operations. Involves system integration, support, and mentorship for team members and employees.

Posted 5/13/2026full-timeRemote • 🇪🇪 EstoniaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

DNSiOSMacOSPython

About the role

Key responsibilities & impact

Design, implementation, administering, and using: Google Workplace; MDM system for: MacOS, iOS; Password manager system.
Preparation of instructions and documentation for team and company employees
Transferring knowledge, mentoring and coaching team members and our employees
Problem-solving & incident investigation
Administrating and using many different external saas services
Administration of access to systems
Management of the company’s IT assets
Remote support for employees with hardware and software issues

Requirements

What you’ll need

Strong knowledge and work experience in administering google(g-suit) workspace (Email, DNS, Black lists, backup & etc google services)
Excellent experience in administering users OS: MacOS
Power user understanding of working principles of Atlassian products: JIRA, Confluence, etc
Experience in administering MDM systems
(Optional) Task automation, good knowledge of programming languages: bash, PowerShell, python & etc
Good communication verbal and writing skills with users and colleagues
System approach to accomplishment of tasks
Proactive attitude at work
Clear understanding of business requirements
High level of self-organisation and responsibility
System approach to developing services and work
Fluent Russian and English proficiency at B1–B2 level

Benefits

Comp & perks

Benefit Bar – up to €250/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Merch shop with rewards system
Team offsites and company events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Google WorkspaceMDM systemsMacOSAtlassian productsJIRAConfluencebashPowerShellpythontask automation

Soft Skills

communication skillsproblem-solvingmentoringcoachingproactive attitudeself-organisationresponsibilitysystem approachtransferring knowledgeincident investigation