Coins.ph

Senior Account Manager – International Remittance

Coins.ph

full-time

Posted on:

Location Type: Hybrid

Location: Taguig City • 🇵🇭 Philippines

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Job Level

Senior

Tech Stack

Web3

About the role

  • Identify, approach, and onboard new merchants across various industries to adopt our payment services (e.g., QR payments, e-wallets).
  • Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
  • Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
  • Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
  • Act as the main point of contact for merchant queries, support requests, and escalations.
  • Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.
  • Stay informed on industry trends, competitor offerings, and customer needs within the payments and fintech space.

Requirements

  • Bachelor’s degree in Business, Finance, Marketing, or related field.
  • Proven experience in sales, business development, or account management within fintech, payments, or financial services.
  • Strong negotiation, communication, and relationship management skills.
  • Ability to analyze data and identify actionable insights for account growth.
  • Self-motivated, target-driven, and able to work in a fast-paced environment.
  • Familiarity with remittance, payment gateways, or digital wallets is an advantage.
  • Familiarity with Web3 ecosystems, crypto products, or blockchain technologies is a strong advantage.
  • Can speak and understand Mandarin Chinese is a plus.
Benefits
  • Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
  • Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
  • A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesbusiness developmentaccount managementdata analysisnegotiationpayment gatewaysdigital walletsremittanceWeb3blockchain
Soft skills
communicationrelationship managementself-motivatedtarget-drivenability to work in fast-paced environment
Certifications
Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in Marketing