Coins.ph

Sales Assistant

Coins.ph

full-time

Posted on:

Location Type: Hybrid

Location: Taguig City • Philippines

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Job Level

Junior

About the role

  • Document Coordination: Collect KYC (Know Your Customer) documents and service agreements from clients immediately after a sale is closed.
  • Quality Control: Review all submitted paperwork for accuracy and completeness before passing them to the Partner Solutions team to prevent back-and-forth delays.
  • Liaison Work: Act as the main point of contact between Sales (Field or AM) and the onboarding teams to track the status of new accounts.
  • Pipeline Support: Maintain updated records in the CRM to ensure the sales team has real-time visibility on onboarding progress.
  • Client Communication: Professional follow-ups with clients to retrieve missing information or clarify document requirements.

Requirements

  • Bachelor’s degree in Business, Marketing, or any related field.
  • 1–3 years of experience in sales, merchant acquisition, or business development — preferably in fintech, banking, or e-commerce.
  • Fresh graduates with strong potential and a positive, can-do attitude are also welcome to apply.
  • Ability to review complex data, identify discrepancies, and solve problems independently.
  • Excellent verbal/written communication and presentation skills. You should be comfortable speaking with various stakeholders.
  • Self-motivated, results-driven, and capable of working with minimal supervision. A strong customer service mindset is essential.
Benefits
  • Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
  • Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
  • A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KYC documentationdata reviewproblem solvingCRM management
Soft Skills
communicationpresentationself-motivationresults-drivencustomer service mindset
Certifications
Bachelor’s degree