Coinme

Senior Product Manager, Payments

Coinme

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

Ruby on Rails

About the role

  • Own the end-to-end payments infrastructure strategy, from card processing to settlement, ensuring industry-leading reliability and conversion rates
  • Design and implement payment flows that navigate complex processor relationships, banking rails, and regulatory requirements
  • Drive aggressive conversion rate optimization initiatives through data-driven experimentation and technical innovation
  • Build sophisticated fraud detection and prevention systems that protect revenue while maintaining frictionless user experiences
  • Partner with engineering to architect scalable payment systems that handle millions of transactions across multiple payment methods
  • Navigate complex compliance requirements (PCI-DSS, AML/KYC) to build products that meet regulatory standards without sacrificing user experience
  • Establish and maintain relationships with payment processors, banks, and card networks to optimize rates and expand capabilities
  • Create detailed PRDs covering edge cases, failure scenarios, and recovery mechanisms for mission-critical payment flows
  • Monitor and analyze payment metrics to identify opportunities for revenue optimization and cost reduction
  • Lead cross-functional initiatives with compliance, legal, risk, and fraud teams to ensure comprehensive payment protection

Requirements

  • 7+ years of product management experience with at least 4+ years focused on payments infrastructure
  • Deep technical understanding of card processing ecosystems, including processors, acquirers, issuers, and card networks
  • Proven track record of building compliant, regulated financial products at scale
  • Expert knowledge of payment optimization techniques, including retry logic, routing strategies, and decline recovery
  • Experience implementing fraud prevention systems and managing chargeback programs
  • Strong analytical skills with the ability to derive insights from complex payment data
  • Technical depth to collaborate effectively with engineering on system architecture and API design
  • Experience working with compliance teams on PCI-DSS, AML, and other regulatory requirements
  • Track record of maximizing payment conversion rates and reducing payment failures
  • Excellent stakeholder management skills with ability to influence across all levels of organization.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
payments infrastructurecard processingpayment optimization techniquesfraud prevention systemschargeback managementAPI designdata-driven experimentationconversion rate optimizationregulatory compliancepayment metrics analysis
Soft Skills
stakeholder managementanalytical skillscross-functional collaborationinfluencing skillsrelationship management