Coinme

Compliance

• Own the enterprise compliance and risk management strategy, including risk appetite, compliance OKRs, and oversight of risk assessments across all business lines. Advise the CEO, Board, and Executive Team on the regulatory risks associated with strategic decisions and new product initiatives.
• In conjunction with Legal, remain up to date with current industry trends, innovations, and regulations, and adapt compliance strategies. This includes monitoring changes to legal requirements and ensuring the business makes all necessary changes to comply with state and federal law.
• Develop and implement compliance policies and procedures to ensure adherence to relevant laws and regulations.
• Serve as the BSA/AML Compliance Officer; lead the global AML/BSA Program, including policies, procedures, training, transaction monitoring, investigation management, SAR/CTR filing, and blockchain monitoring.
• Conduct annual strategic planning, including budgeting, resourcing, vendor management, and program improvements.
• Maintain current knowledge of evolving domestic and international AML/BSA regulations (FinCEN, OFAC, FATF)
• Oversee KYC processes, ensuring customer identification and verification procedures meet regulatory requirements
• Manage ongoing transaction monitoring to detect and report suspicious activities across multiple jurisdictions
• Supervise the SAR process, including investigation, documentation, and timely reporting to appropriate authorities
• Oversee transaction monitoring software, blockchain analytics, OFAC alert systems, and other compliance-related tools
• Lead investigation and escalation of high-risk transactions, implementing appropriate risk mitigation strategies
• Collaborate with IT, Operations, and Finance departments to ensure compliance controls are integrated into business processes
• Build and maintain executive-level relationships with federal, state, and international regulators, representing the company’s compliance culture and strategic direction at the highest levels.
• Serve as the primary point of contact with regulatory bodies, including FinCEN and state regulators
• Manage state and federal regulatory exams; prepare and submit required regulatory filings
• Update the Board and CEO regularly on program performance, key risks, trends, and areas for improvement
• Maintain relationships with U.S. and international regulators, law enforcement, and industry partners
• Support the General Counsel with licensing applications, renewals, and regulatory inquiries across jurisdictions
• Lead compliance audits and manage relationships with external auditors, ensuring timely responses; remediation of findings and implementation of changes in any policy and procedures.
• Conduct due diligence on third-party vendors to ensure compliance standards are met
• Oversee ongoing monitoring of vendor relationships to mitigate compliance risks
• Maintain comprehensive records of all compliance activities, including audit trails, training records, and regulatory communications.
• Lead and scale a high-performing global compliance organization, including hiring senior leadership, establishing performance frameworks, resourcing for international expansion, and developing succession planning.
• Create a culture of compliance throughout the organization, including within Product, Engineering, Operations, and Leadership.
• Develop, approve, and deliver organization-wide compliance-based training to ensure all staff understand compliance obligations and applicable and relevant legal requirements
• Collaborate with market expansion and product teams to define compliance requirements for growth and innovation.

Chief Compliance Officer

QA Automation Engineer

• Build automated workflows in Iterable for cross-channel campaigns and personalization
• Create and configure Intercom automations for conversational marketing and bot development
• Integrate CDP with platforms and configure to meet team’s requirements
• Create JavaScript/Node.js API integrations to eliminate data silos
• Develop Python scripts for workflow automation and data processing
• Design A/B testing frameworks with statistical validation
• Analyze growth metrics (CAC, LTV, conversion rates) using SQL
• Create automated reporting dashboards
• Build customer segmentation strategies
• Document technical workflows and integration processes
• Maintain version control and deployment standards

Marketing Automation Developer

Content Manager

• Drive AI-powered content strategy: Develop and execute comprehensive content strategies that leverage AI tools (ChatGPT, Claude, Jasper) to scale production of blog posts, whitepapers, case studies, and educational crypto content while maintaining authentic brand voice
• Create visual assets at scale: Design marketing collateral using generative AI tools (Midjourney, DALL-E, Adobe Firefly) including infographics, social graphics, and video content that simplifies complex DeFi concepts for mainstream audiences
• Optimize multi-channel distribution: Implement data-driven content distribution across website, blog, social media, and email channels, using AI-powered insights to maximize engagement and conversion
• Build content operations framework: Establish AI-assisted workflows, prompt libraries, and SOPs that enable efficient content creation while ensuring compliance with financial services regulations and brand guidelines
• Measure and iterate: Monitor content performance metrics, conduct A/B testing on AI-generated variations, and translate analytics into actionable strategies that drive customer acquisition and education
• Champion innovation: Evaluate emerging AI tools, train team members on best practices, and continuously optimize our content technology stack to maintain competitive advantage
• Collaborate cross-functionally: Partner with Product, Engineering, and Compliance teams to create content that accurately represents our crypto products while meeting regulatory requirements

Content Strategist

Risk

• Develop and implement a comprehensive fraud risk management strategy
• Monitor and enhance fraud detection and prevention mechanisms
• Conduct risk assessments and implement strategies to address vulnerabilities
• Provide oversight and governance of the fraud risk management framework
• Own the management of the entire anti-fraud toolset, including fraud prevention systems
• Ensure systems are updated with the latest fraud intelligence and prevention rulesets and strategies
• Work with internal teams (engineering, legal, compliance, operations) and external stakeholders (regulators, financial institutions) to align fraud risk strategies
• Establish KPIs and metrics to monitor fraud risk management effectiveness and prepare regular reports for senior management
• Lead fraud incident response, develop incident response plans, and conduct post-incident analysis
• Assess the broader financial ecosystem impact of fraud risk strategies and implement measures to mitigate adverse effects
• Build and lead a world-class risk team and implement cutting-edge fraud detection technologies to support company growth

Chief Compliance Officer

Marketing Automation Developer

Content Strategist

Director of Payments Risk