Sales Process Optimization: Maintain sales process documentation and playbooks. Identify high-impact opportunities for automation within the sales funnel.
Revenue Analytics & Insights: Update and maintain existing operational dashboards. Implement AI-assisted automations to generate insights to leadership.
Sales Strategy & Planning: Provide data and analysis to support strategic planning and the annual operations roadmap.
Sales Forecasting & Pipeline Management: Contribute to the weekly forecasting process by validating data. Enhance forecast accuracy using automated signal-tracking and pipeline hygiene triggers.
Commercial Operations & Standardization: Ideate, build and execute sales plays and growth strategies that are scalable and support business objectives.
CRM & Tech Stack Management: Serve as a go-to resource for day-to-day Hubspot CRM support. Actively use AI tools to solution-build, troubleshoot logic, and automate repetitive admin tasks within the tech stack.
Sales Enablement: Support sales enablement initiatives by updating training materials and maintaining the sales collateral library.
Lead Management: Administer day-to-day lead assignment and routing processes. Develop "agentic" routing logic that adapts to seller capacity and lead quality signals.
Data Integrity & Governance: Execute regular data cleanup tasks. Use advanced queries and scripts to automate the detection of data inconsistencies before they impact reporting.
Commission Administration: Handle administrative tasks for sales incentive plans by pulling performance data and preparing reports for calculation and review.
Programme & Project Management: Contribute to operational projects by completing assigned tasks, tracking progress, and providing status updates.

Requirements

Proven Ability: You have 2-3 years of experience in sales operations, business operations, or a similar analytical role with at least 1 year in a customer facing role. (Understanding and empathy is key when designing systems for sellers).
Education: Bachelor’s degree in Business, Finance, Analytics, or a related field is a plus.
Product Knowledge: You have a good understanding of CoinGecko products, customer needs, and the crypto/blockchain landscape.
Process & Systems Knowledge: You have a good understanding of B2B sales processes and funnels and experience working within established operational systems.
Familiarity with RevOps Tools: You are proficient in CRM tools (HubSpot), have strong skills in spreadsheets (Excel/Google Sheets) and exposure to adjacent systems like Xero, B2B Data Tools, Marketing Platforms and BI systems.
Familiarity with AI and Workflow Automations: You have experience building and launching programs with Zapier, n8n, Claude, Gemini and Google App Script.
Analytical Skills: You have strong analytical skills with the ability to gather, organize, and report on data accurately and efficiently.
Project Management: You have excellent organizational skills with a proven ability to manage assigned tasks, prioritize work effectively, and meet deadlines. You possess high attention to detail, accuracy, and quality, ensuring top execution standards.
Entrepreneurial: You are self-motivated, resourceful, and have an entrepreneurial mindset with the ability to succeed in a fast-paced and highly agile environment.
Communication: You can build strong relationships and communicate effectively with stakeholders. You can clearly articulate data and process recommendations.
Leadership: You are a natural leader who influences and collaborates with stakeholders at all levels. You are able to work independently, drive improvements, and foster team growth.
Growth Mindset: You have strong critical thinking and problem-solving skills, balancing constraints with business needs. You are passionate for continuous learning, staying ahead of industry trends, Web3, and emerging technologies.
Web3 Interest: You have a keen interest in blockchain, cryptocurrency, NFT, web3, and metaverse topics.

Benefits

Remote Work Flexibility: Work wherever you feel most productive. We also provide office space in 1Powerhouse (Malaysia) and WeWork (Singapore) if you ever feel like meeting your colleagues in person.
Comprehensive Insurance Coverage: We provide life and hospitalization coverage for you, along with hospitalization coverage for your dependents.
Virtual Share Options: You'll be entitled to virtual options, with terms and conditions.
Bonus: You’ll be entitled to a bonus, with terms and conditions.
Parking Allowance: Allocated on a claim basis to ease the cost of travelling.
Meal Allowance: You will be given a monthly fixed allowance of RM600 or SGD400 to subsidize the cost of your meals.
Learning Allowance: You will be allocated an annual budget of USD500 (claim basis) to help you continuously learn in the pursuit of your professional and personal development.
Social Activity Allowance: Want to set a date to watch a movie or play futsal with your colleagues? Get it organized and we subsidize a portion (claim basis) of the cost.
Annual Company Offsite: We gather once a year to meet each other in person, reflect on the year, and partake in social activities!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales process optimizationrevenue analyticssales forecastingdata integritydata analysisautomationlead managementproject managementprocess documentationpipeline management

Soft Skills

analytical skillscommunicationleadershiporganizational skillsentrepreneurial mindsetgrowth mindsetattention to detailproblem-solvingrelationship buildingempathy