Coinbase

Solutions Engineer

• Own the design, development, and scaling of backend services in Golang that power onboarding and KYC workflows across multiple products and geographies.
• Build scalable, service-oriented systems using modern cloud infrastructure and industry best practices to solve novel platform challenges.
• Drive improvements to onboarding and MTU conversion funnels by identifying bottlenecks and shipping data-informed solutions.
• Partner with engineers, product managers, designers, and senior leadership to translate product and technical vision into quarterly execution roadmaps.
• Lead cross-cutting design reviews within your product area, ensuring security, operational integrity, and architectural clarity across all features shipped.

Senior Software Engineer, Onboarding

Compliance

• Manage enterprise-wide compliance risk assessments, including inherent risk identification, control evaluation, residual risk determination, and articulation of key findings and risk themes
• Partner with MLROs, CCOs, and cross-functional stakeholders across Coinbase legal entities to deliver globally coordinated, locally relevant risk assessment outcomes
• Produce risk assessment reports, executive summaries, and governance materials for senior leadership, risk forums, and regulatory audiences
• Drive transaction monitoring and customer risk scoring coverage assessments and lead geographic risk rating updates ensuring ratings are current, risk-based, and operationally actionable
• Develop a compliance threat assessment framework including governance, methodology, documentation standards, and ongoing maintenance
• Pioneer AI-powered automation to scale assessment workflows, demonstrating high AI fluency while maintaining rigorous human judgment and oversight

Compliance, Threat & Risk Assessment Manager

Product Manager

• Own all facets of the Compliance CX Agent Experience product area from vision and strategy through execution, delivery, and continuous improvement - focused on AML/financial crime operations (TMS, KYC, EDD, Sanctions/Screening).
• Define and execute a multi-year roadmap for Compliance investigation experiences, balancing scale, investigator effectiveness, regulatory commitments, and platform resiliency.
• Drive automation-first and AI-assisted investigation workflows (human-in-the-loop), while ensuring explainability and appropriate controls.
• Deeply understand investigator and specialist workflows to identify the highest-impact opportunities for automation and to reduce handle time, improve accuracy/consistency, and increase automation safely.
• Partner with Engineering, Design, Data Science/ML, Compliance, and Ops to deliver seamless tooling that integrates the right data at the right time, reduces swivel-chair, and improves end-to-end investigation throughput.
• Establish clear success metrics and instrumentation for Compliance tooling (e.g., investigation cycle time, AHT, escalation rates, rework, QA outcomes, false positive reduction enablement, automation adoption).
• Proactively address security, privacy, risk, and compliance requirements including access controls, data retention, audit trails, model governance, and regulator-ready reporting—without compromising usability for frontline teams.
• Drive build vs. buy and vendor strategy for investigation enablement (e.g., OSINT, case enrichment, LLM tooling) and lead evaluations/RFPs in partnership with Compliance, Legal, Security, and Procurement.
• Operate as a product leader across stakeholders - communicate strategy, tradeoffs, and progress to executive and cross-functional audiences through regular business reviews and program updates.
• Develop and mentor a globally distributed product group, setting high standards for product quality, operational excellence, and execution rigor.

Group Product Manager, Compliance Agent Experience

• Partner with customers as a trusted technical advisor
• Collaborate with sales teams to address prospect technical requirements
• Architect distributed systems solutions for complex customer needs
• Lead customer implementations end-to-end, delivering technical presentations and resolving roadblocks
• Drive collaboration with product and engineering teams to extend core capabilities

Solutions Architect

Operations

• Own and run the end-to-end Financial Promotions and Asset Listings approval workflow for the UK, acting as first-line approver under the three lines of defence model and maintaining a clear audit trail across all in-scope channels
• Build, improve, and scale UK operational processes and workflows, identifying inefficiencies and driving automation to support new product launches and an evolving regulatory landscape
• Lead the UK product governance process, coordinating launch timelines and facilitating local stakeholder reviews to ensure new products meet CBPL's regulatory and operational requirements before go-live
• Prepare governance and senior stakeholder reporting materials that provide clear visibility of financial promotions activity, operational performance, and key risks to ExCo, Board, and Operational forums
• Partner with the central Customer Experience team to shape and deliver local UK CX initiatives focused on improving onboarding, support outcomes, and customer satisfaction

Senior Operations Associate

Account Manager

• Own and deepen relationships with Coinbase's most strategic hedge fund and institutional clients, driving multi-product expansion by matching client strategies to Prime financing capabilities including portfolio margin, cross margin, trade finance, bilateral loans, and PrimePlus.
• Lead onboarding and activation of complex, multi-product institutional clients across the full Prime financing suite, ensuring seamless coordination with legal, compliance, operations, credit, and product teams.
• Serve as the senior escalation point for client issues, resolving complex needs with speed and ownership while acting as the voice of the client to product and engineering on roadmap priorities.
• Partner with Sales and Trading to originate new business and advance the institutional pipeline, representing Coinbase at the senior levels of client organizations.
• Build scalable coverage models, onboarding playbooks, and team processes while mentoring junior PFS team members to improve throughput and quality across the function.

Senior Software Engineer, Onboarding

Compliance, Threat & Risk Assessment Manager

Group Product Manager, Compliance Agent Experience

Solutions Architect

Senior Operations Associate

Senior Prime Finance Client Relationship Manager