Coinbase

Senior Platform Operations Manager

Coinbase

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $207,485 - $244,100 per year

Job Level

Senior

About the role

  • Bridge central ops and pillar execution: Intake, triage, and clarify operational requests from central ops into actionable, scoped initiatives; ensure fidelity of requests through delivery.
  • Support the pillar’s operating rhythm: Manage planning cycles (quarterly, biannual), reprioritizations, and key ceremonies (QBRs, monthly reviews, bi‑weekly updates); maintain roadmap and priority hygiene in tooling.
  • Enable efficient execution: Identify and deliver process, tooling, and communication improvements that reduce operational overhead and friction for pillar teams.
  • Drive continuous improvement: Partner cross‑functionally (BizOps, Finance, Data Science, Security) to solve systemic issues and integrate feedback into evolving operational practices.
  • Facilitate budget planning activities: Coordinate headcount allocation, ROI analysis, pod planning, and incident impact tracking in partnership with Platform Owners.
  • Maintain measurability and transparency: Keep KPIs, maturity scores, and operational metrics up‑to‑date; provide timely, complete reporting to PG leadership and stakeholders.

Requirements

  • 5–8+ years in Product Operations, Product Management, Program Management, Technical Program Management, or related hybrid role.
  • Proven ability to manage planning cadences, governance processes, and cross‑functional alignment in complex organizations.
  • Experience in management consulting, operations consulting (internal or external), or strategic ops roles.
  • Skilled communicator able to influence technical and non‑technical stakeholders.
  • Comfortable with ambiguity; able to distill incomplete/conflicting information into actionable plans.
  • Data‑driven decision‑maker who uses metrics to guide prioritization and recommend solutions.
  • Familiarity with budget/resource planning cycles and ROI frameworks.
  • Proficiency with operational (Linear, Jira, Confluence, Looker, Google Workspace) and AI tooling (ChatGPT, Gemini, Claude Code, LibreChat)
Benefits
  • bonuses
  • equity eligibility
  • benefits (including medical, dental, vision and 401(k))
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product OperationsProduct ManagementProgram ManagementTechnical Program ManagementData-driven decision-makingBudget/resource planningROI analysisOperational metricsProcess improvementCross-functional alignment
Soft Skills
Skilled communicatorInfluencing stakeholdersComfortable with ambiguityDistilling informationActionable planningContinuous improvementCollaborationProblem-solvingOrganizational skillsTimely reporting