Global Immigration Program Manager
Coinbase
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $124,780 - $146,800 per year
About the role
- Serve as a key subject‑matter expert on global immigration across major categories (e.g., H‑1B, TN, E‑3, L‑1, O‑1, PERM/green card, J‑1), providing clear guidance, scenario planning, and recommendations to HR and business partners, with escalation support from senior leaders and external counsel on the highest‑risk matters.
- Build and improve the immigration operating model: document and standardize processes; partner with Tier 1/Tier 2 teams so they can reliably run repeatable work; identify and close gaps in enablement and controls.
- Manage the annual H‑1B CAP portfolio and ongoing case lifecycle (portability, amendments, extensions) to avoid business disruption: own timelines, documentation readiness, vendor coordination, and stakeholder communication.
- Support global expansion and M&A workstreams by assessing work authorization feasibility, cost, and timelines; contribute to go/no‑go guidance and implementation playbooks in partnership with Legal, Global Mobility, and other People partners.
- Establish crisp intake and employee/manager communications: maintain Jira/HRIS request flows, publish FAQs and how‑to guides, and provide calm, structured updates during regulatory changes or travel disruptions.
- Define and maintain operational KPIs (e.g., time‑to‑file, approval rate, error/redo rate, cost‑per‑matter); run regular reviews with your manager and partner teams and drive continuous improvement experiments based on data.
- Partner with HR Tech/People Analytics to translate immigration needs into clear requirements, automate repetitive workflows, strengthen document controls, and ship dashboards that reduce manual work and error paths.
Requirements
- 5+ years corporate immigration and/or global mobility experience across in‑house and/or top‑tier law firm environments, including deep US expertise and practical exposure to multi‑country issues.
- 1–2+ years providing work direction or mentorship and/or running a scaled vendor/outsourced workload (no direct reports required): you raise the bar through clear expectations, SOPs, and metrics, and are comfortable managing day‑to‑day operations within your scope.
- Strong program and project management skills: you simplify complex requirements, keep multiple workstreams on track, and leave behind documentation and playbooks that others can run independently.
- Demonstrated success building or scaling immigration/mobility programs (policy, controls, enablement, vendors, reporting) with measurable improvements in SLA, quality, cost, and/or stakeholder satisfaction.
- Clear, business‑aligned judgment and communication: you translate legal nuance into practical options for HR and business partners, write crisp guidance, and are comfortable presenting to senior leaders with support from your manager.
- Data‑driven operator comfortable with Jira/ATS/HRIS and case‑management tooling; you look for opportunities to automate repetitive steps and use data to spot issues and prioritize improvements.
Benefits
- bonus eligibility
- equity eligibility
- benefits (including medical, dental, vision and 401(k))
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
global immigrationH-1BTNE-3L-1O-1PERMJ-1program managementproject management
Soft Skills
mentorshipcommunicationjudgmentproblem-solvingstakeholder managementdocumentationcontinuous improvementdata-driven decision makingsimplifying complex requirementsbuilding relationships