Salary
💰 $99,365 - $116,900 per year
About the role
- Lead elements of the Compliance TMS training program: design and develop curriculums, content and provide oversight for deployment and maintenance of the program, measure program success, and solicit feedback for future iterations.
- Pull and analyze metrics related to the training program.
- Work with the Compliance L&D Lead to lead initiatives within L&D’s book of work and priority initiatives.
- Support ad hoc projects and initiatives for the Compliance training team.
- Ensure training program alignment with regulatory and legal requirements related to Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy.
- Maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc.
- Collaborate with internal teams (Workforce Management, Vendor Management, Operations, Compliance) for training program feedback, sign-offs, and support with ongoing deployments.
- Manage multiple projects and deployments simultaneously, owning resource coordination, timelines, deliverables, and goals.
- Use tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products.
Requirements
- Minimum 5 years of formal experience in financial crimes training deliver, and/or Learning and Development (L&D), including instructional design and end-to-end training project management, preferably in AML, Fraud or other Compliance-related pillars.
- Hands-on experience with eLearning tools such as Articulate 360 and Adobe Suite for designing and delivering high-quality training resources.
- Proficiency in learning management systems such as Docebo for managing, maintaining, and deploying training programs.
- Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements.
- Ability to work independently and as part of a team, with a high level of self-motivation and accountability.
- Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.
- Experience working with outsourced partners in deploying training and managing training performance globally.
- Flexibility and ability to travel to Business Process Outsourcing (BPO) offices domestically if required.