Coinbase

Senior Technical Program Manager, IT

Coinbase

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $170,765 - $200,900 per year

Job Level

Senior

About the role

  • Lead and manage all IT-related activities throughout the lifecycle of our global real estate projects, including new office builds, expansions, and ongoing maintenance of our hub sites, collaboration spaces, and centers of excellence.
  • Take ownership of vendor relationships and contract negotiations for critical services, including Internet Service Providers (ISPs), low voltage contractors, network equipment vendors, end-user equipment providers, and staging and setup services.
  • Work hand-in-hand with the network engineering team and on-site build teams to ensure seamless rack and stack, configuration, and testing of network equipment.
  • Serve as the primary liaison between site designers and low-voltage contractors, coordinating all aspects of cabling infrastructure, Intermediate Distribution Frames (IDFs), and Main Distribution Frames (MDFs).
  • Oversee the entire process for end-user equipment, from ordering and procurement to vendor arrangements for installation and desk setup.
  • Manage the end-to-end process for circuit provisioning, including quoting, ordering, and installation. This includes conducting site surveys, navigating internal vendor onboarding and approval processes, and meticulously reviewing Statements of Work (SOWs) and Master Service Agreements (MSAs).

Requirements

  • A minimum of 7 years of hands-on experience in building and optimizing people-centric facilities, such as offices, call centers, or similar environments.
  • Demonstrated expertise in various network hardware vendors and a solid understanding of fundamental networking principles.
  • Proven success in managing relationships and projects with Internet Service Providers (ISPs) across diverse geographical regions.
  • Extensive experience in comprehensive vendor management, from initial quoting and selection through delivery, implementation, and ongoing maintenance.
  • A willingness to travel, including internationally, several times throughout the build cycle to new sites.
  • Nice to Haves: Direct experience with Juniper and/or Mist networking solutions.
  • Nice to Haves: A strong understanding of mid-level networking fundamentals.
  • Nice to Haves: Practical, hands-on experience with rack and stack procedures and the cabling of network equipment.