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Cohesity

Senior Technical Support Engineer

Cohesity

Technical Support Engineer at Cohesity supporting and resolving data protection issues on clusters. Requires experience with Linux platforms, Python, and customer support in English and Spanish.

Posted 7/25/2026full-timeHeredia • 🇨🇷 Costa RicaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing and supporting Cohesity clusters, with strong scripting skills in Python, Bash, or PowerShell for automation and log analysis. Proficient in diagnosing and resolving issues in cloud and virtualization environments, particularly with Linux systems.

Highest-signal resume keywords
Cohesity Cluster ManagementPython ScriptingLinux Platform ExpertiseStorage Concepts KnowledgeBilingual in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
PythonBashPowerShellLinux Debugging UtilitiesSystem Diagnostics AnalysisCloud Platform SupportBackup DebuggingAutomation Framework DevelopmentLog Capture and AnalysisVirtualization Technologies
Soft Skills
Clear Articulation of IssuesProactive Monitoring
Tools & Technologies
Microsoft Hyper-VVMware vSphereLinux KVM
Industry Keywords
StorageNetworkingVirtualization

Tech Stack

Tools & technologies
CloudLinuxPythonVMware

About the role

Key responsibilities & impact
  • Responsible for deployment, maintenance and operations on Cohesity clusters deployed worldwide
  • Develop scripts and framework for automating repetitive tasks
  • Debug issues with backups on Microsoft Hyper-V, VMware vSphere and Linux KVM hypervisors
  • Provide support on clusters deployed in cloud platforms
  • Write scripts for log capture and analysis on large clusters
  • Proactively monitor and manage the availability of clusters

Requirements

What you’ll need
  • Bachelor's degree specializing in storage, networking or virtualization or equivalent 5+ years of experience
  • Demonstrated fluency in both English and Spanish
  • Experience with Python, Bash or Powershell
  • Deep understanding of Linux platform
  • Ability to analyze system diagnostics and clearly articulate issues
  • Good understanding of Linux debugging utilities
  • Strong experience with storage-related concepts

Benefits

Comp & perks
  • Health insurance
  • Remote work options
  • Paid time off
  • Flexible working hours