Renewal Sales Representative, Indonesia Market

Cohesity

Inside Sales Renewals Representative managing software subscription renewals for Cohesity, engaging with customers and channel partners to drive timely renewals and satisfaction.

Posted 6/25/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage a book of software subscription renewal business, aligned by quarter, with the goal of closing the sale of all renewal contracts prior to contract expiration.
Meet quarterly, half year, and annual targets associated with an assigned book of renewal business.
Maintain direct engagement with channel partners and customers throughout the duration of a contract's lifecycle to identify and eliminate potential obstacles to timely renewal.
Work closely with internal organizations such as Inside/Field sales, Customer Success, and Channel sales to ensure assigned renewals are closed on time.
Discuss renewal prices with customers and acquire customer commitment on updated terms, if necessary.
Generate and manage sales opportunities and quotes in SFDC, providing timely updates reflective of the sales cycle and any challenges identified.
Collaborate with external partners, distributors, and resellers to enhance the renewal experience for customers.
Participate and present in customer quarterly business reviews to strengthen customer relationships.
Accurately forecast expected renewal business each quarter and identify renewals at risk of closing on time.
Investigate and document loss reasons for renewals that do not close.

Requirements

What you’ll need

Bachelor's degree in Business or related field, or equivalent experience.
Minimum 3 years experience in renewal sales or inside sales roles.
Experience negotiating with, and selling to enterprise IT buyers in a quota carrying sales role.
Extensive knowledge of enterprise software sales, software subscription services, or software as a service licensing methodology.
Proficiency with Salesforce.com CRM, Microsoft Office (mainly Excel), and other CRM tools.
Familiarity with enterprise procurement processes, specifically for IT-related spending.
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
Demonstrated track record of personal development, increasing responsibility, and the ability to thrive in a constantly evolving and demanding environment.
Ability to clearly articulate Cohesity's value through written and verbal communication.

Benefits

Comp & perks

Equal Employment Opportunity Employer (EEOE)
Reasonable accommodation for individuals with disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

renewal salesinside salesnegotiationenterprise software salessoftware subscription servicesSaaS licensing methodologysales forecastingcustomer relationship management

Soft Skills

communicationcustomer engagementproblem-solvingcollaborationpersonal developmentadaptability