Cohesity

Director, Partner Engagement – Experience

Cohesity

full-time

Posted on:

Location Type: Hybrid

Location: California, New York, Texas • 🇺🇸 United States

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Salary

💰 $198,320 - $247,900 per year

Job Level

Lead

About the role

  • Lead partner profitability strategy and messaging, leveraging market intelligence and business analytics to deepen Cohesity’s partner value proposition.
  • Serve as a trusted advisor and cross-functional leader, representing partner engagement and experience across Product, Sales, Marketing, CX, and Operations.
  • Orchestrate change management driven by partner insights, internal feedback, and evolving channel strategy.
  • Amplify partner relevance and ensure partner needs and outcomes are incorporated across corporate initiatives, programs, and communications.
  • Drive alignment between Corporate Marketing and Partner Marketing, ensuring partner voice is integrated across portal content, campaigns, listening channels, and PR activities.
  • Own and refine the Partner Experience Lifecycle, including digital portals, onboarding flows, enablement pathways, listening programs, and seller/partner interaction models.
  • Lead the global strategy, roadmap, and execution of the Cohesity Partner Portal/PRM to deliver a seamless, modern, AI-enabled “Digital First” partner experience.
  • Define and prioritize AI-driven partner experience capabilities, including personalized engagement, intelligent search/navigation, guided learning, next-best actions, and predictive compliance.
  • Manage global partner listening programs, including NPS, sentiment tracking, dashboards, and executive partner feedback loops.
  • Measure success using NPS, Share of Wallet, and Share of Voice across partner segments and partner types.

Requirements

  • BA/BS degree required; advanced degree preferred.
  • 15+ years of channel experience, including 10+ years managing cross-functional, multi-stakeholder programs.
  • Deep expertise in partner business models, partner profitability, and global channel operations (resell, MSP, CSP, GSI, OEM, distribution).
  • Proven ability to lead through influence and drive alignment in a highly matrixed environment.
  • Strong track record of data-driven insights, accountability frameworks, and successful change management.
  • Experience designing, launching, and optimizing PRM platforms, digital workflows, and automations to reduce friction and increase engagement.
  • Background in partner marketing, partner enablement, or global channel program leadership.
  • Exceptional written, verbal, and interpersonal communication skills.
  • Ability to thrive in a fast-moving, dynamic, cross-functional environment.
  • Experience implementing AI capabilities that personalize partner experiences (next-best actions, predictive compliance, intelligent navigation, guided learning).
Benefits
  • health and wellness benefits
  • vacation
  • paid holidays and refresh days
  • 401(k) retirement plan
  • life and disability insurance coverages

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
partner profitabilitybusiness analyticschange managementAI-driven partner experienceNPSsentiment trackingPRM platformsdigital workflowsautomationsdata-driven insights
Soft skills
trusted advisorcross-functional leadershipinfluencealignmentcommunicationaccountabilityadaptabilityinterpersonal skillsstrategic thinkingproblem-solving
Certifications
BA/BS degreeadvanced degree