A&D Inside Sales Coordinator
Coherent Corp.
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $35 per hour
Job Level
Mid-LevelSenior
Tech Stack
ERPOracle
About the role
- Identify, qualify, and follow up on leads that come into the A&D business group.
- Quote generation and approval tracking.
- Process improvements/development support.
- Documentation and customer portal support.
- Respond to customer inquiries in a timely and professional manner.
- Act as liaison between Customers and Sales Account Managers.
- Receive, validate, process, and track customer’s purchase orders using company’s ERP system as well as acknowledge orders once scheduled/rescheduled.
- Provide sales order updates, issue RMA documentation.
- Proactive, self-directed daily follow-up on job related tasks.
Requirements
- Minimum Associate Degree. Bachelor’s Degree preferred.
- Minimum of 6-8 years of related experience.
- Prior customer service, order administration, and/or sales support experience in a technical environment required.
- Experience preparing or processing quotes required.
- Experience processing sales orders and RMAs required.
- Experience communicating directly with customers required.
- Technical background, knowledge, or experience preferred.
- Sales training and onboarding experience preferred.
- Experience with Microsoft Office 365 tools required.
- Familiarity with an ERP system required (IFS and/or Oracle is ideal).
- Familiarity with a CRM database system required (Salesforce is ideal).
Benefits
- Competitive salary
- Health insurance
- 401(k) matching
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quote generationorder administrationsales supportprocessing sales ordersRMA documentationcustomer inquiriestechnical backgroundsales trainingonboarding
Soft skills
proactiveself-directedcommunicationcustomer liaisontimelinessprofessionalism
Certifications
Associate DegreeBachelor’s Degree