Data Analyst

• Analyze large and complex datasets across departments (Sales, Marketing, Customer Success, etc.) to identify trends, issues, and actionable insights
• Translate business needs into structured data analysis, delivering impactful dashboards, reports, and recommendations
• Support strategic decision-making through business intelligence tools and data storytelling
• Partner with cross-functional teams to drive data-driven initiatives across the organization
• Collaborate with IT and GTM teams to evaluate current Salesforce (SFDC) usage, identify workflow gaps, and enhance CRM-related processes
• Help design, document, and implement improvements in Salesforce to increase efficiency, automation, and data integrity
• Act as a bridge between business and technical teams to ensure CRM updates meet operational needs
• Maintain high data quality and governance standards within Salesforce
• Provide user training and support change management for Salesforce process updates