Product Solution Manager
Cognyte
full-time
Posted on:
Location Type: Office
Location: Bucharest • 🇷🇴 Romania
Visit company websiteJob Level
SeniorLead
About the role
- Lead customer workshops to capture needs, constraints, operational context, and success criteria
- Gather and document customer requirements and translate them into clear, actionable product and technical specifications
- Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization
- Plan and lead customer training activities and create documentation
- Support proposal development with Sales and Pre-Sales, tailoring solutions to government client needs and priorities
- Translate customer insights into actionable product requirements that inform development planning and roadmap decisions
- Actively participate in Agile ceremonies (sprint planning, backlog grooming, refinement) to ensure customer needs are represented and prioritized
- Contribute to project delivery planning: define scope, delivery milestones, resource needs, and risk mitigation strategies
- Review and assess Change Requests (CRs) for feasibility, impact, and alignment with the product roadmap
- Help prioritize customer requests with Product Management and R&D and support issue root cause analysis for timely resolution
- Maintain deep product knowledge and deliver operational and methodology training for customers
- Collaborate closely with Sales, corporate, R&D and support functions and act as the voice of the customer
- Support pre-sale activities (discovery, RFP/RFI/RFQ, proposals) and push new business
Requirements
- Strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies – MUST
- Hands-on experience in SIGINT collection systems within Intelligence, Security, or Cyber domains – strong advantage
- At least 10 years of proven experience in customer-facing solution roles such as Product Manager, Solution Consultant, or Pre-Sales Engineer
- Ability to translate technical concepts into business value and vice versa
- Experience working with Agile teams, participating in sprint planning, and backlog grooming – advantage
- Experience in training & documentation creation or as a technical instructor – nice to have
- Bachelor’s degree in computer science, Engineering, or a related field
- Excellent English and Spanish skills
- Willingness to travel to client locations as needed – up to 30% of time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SIGINT collection systemsAgile methodologycustomer requirements documentationproduct specificationstraining creationtechnical instructionproject delivery planningrisk mitigation strategiesbacklog groomingsprint planning
Soft skills
customer engagementcommunicationcollaborationproblem-solvingtranslation of technical conceptsleadershiporganizational skillsadaptabilitycustomer advocacyvalue realization