Cognia

Product Manager

• Lead the full lifecycle of product development within The Lab, including staffing new projects in collaboration with the Director of The Lab, Chief Membership Officer, and content teams; launching kickoff meetings; and managing ongoing development and quality control.
• Drive product development forward with a persistent, solutions-oriented approach - navigating uncertainty, mitigating risks, and overcoming obstacles with agility and focus.
• Maintain a deep awareness of the challenges educators face in the field today and apply an entrepreneurial lens to identify and advance real-world, impactful solutions.
• Work closely with the development team to communicate business needs and priorities and collaborate on understanding the technical effort required for feature analysis and value assignment.
• Collaborate with the Director of The Lab and Chief Membership Officer to develop and refine product management processes, tools, and templates, ensuring efficient communication, decision-making, and product delivery.
• Unite key stakeholders and internal groups throughout the development process to advocate for the shared vision of the product.
• Identify key performance metrics and analyze data to recommend market opportunities and enhancements.
• Develop implementation plans and budgets for potential product builds, including allocating staff and consultant resources.
• Oversee product development lifecycle for Innovation Lab projects and products, managing project schedules, risks, and ensuring timely delivery.
• Offer subject-matter expertise to ensure the technical soundness and effectiveness of Membership Services products.
• Ensure high-quality execution of product initiatives by proactively identifying risks, developing contingency plans, and maintaining accountability for timely delivery.
• Project Implementation: Assist in managing project schedules by working with Project/Grant Managers to facilitate internal schedule reviews, track consultant work and invoices, and update schedules and deliverable dates as projects progress.
• Maintain consistent and proactive communication with project teams and clients to ensure work remains on track.
• Complete and distribute weekly and monthly project status reports.
• Participate in routine project meetings (both internal and external) and maintain detailed and accurate notes, work products, and key decision points.
• Provide meeting support to project/grant teams, including preparing support materials, agendas, slide presentations, and meeting minutes.
• Assist with scheduling and calendaring across projects as needed.
• Develop process documents, standard language, and templates as assigned.
• Ensure internal documents and folders are consistently named, organized, and updated according to project guidelines and specifications.
• Perform duties and fulfill responsibilities that may, from time to time, include related or unrelated tasks.

Product Manager, The Lab