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Administrative Assistant
Cogna Educação. Provide internal and external customer support via service tickets in an efficient and courteous manner .
About the role
Key responsibilities & impact- Provide internal and external customer support via service tickets in an efficient and courteous manner
- Carry out administrative tasks in an organized manner
- Handle tasks related to document analysis, following quality standards
- Use Microsoft Office to prepare documents and spreadsheets
- Manage and organize documents securely and confidentially
- Use management systems to record and track activities
Requirements
What you’ll need- High school diploma or equivalent
- Technical diploma in Administration or a degree in Administration, Economics, or related fields
- Clear and concise communication skills
- Strong organizational skills
- Ability to work effectively in a team
- Proactivity and initiative
- Resilience to handle challenging situations
Benefits
Comp & perks- Profit-sharing: Celebrating results is part of the Cogna way.
- Meal allowance or food benefit: provided through a flexible benefits card.
- Health insurance: a comprehensive medical plan, including dependents and co-participation.
- Dental care: available to help keep your smile.
- Undergraduate and graduate scholarships: access to our educational institutions for you and your dependents (spouse and children).
- Birthday day off: you can choose a day to relax and celebrate.
- SESC partnership: opens doors to many opportunities for improving quality of life.
- Univers pharmacy partnership: discounts on a variety of medications.
- Corporate university: various learning paths and free courses at our corporate university to help you continue growing with us.
- Wellhub (Gympass): so you can stay active in your daily routine.
- Ninho Program: a program dedicated to our families expecting a new baby.
- Valoriza - Internal Recruitment Program: to boost your career through internal opportunities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
document analysisadministrative tasksMicrosoft Officedocument management
Soft Skills
communication skillsorganizational skillsteamworkproactivityinitiativeresilience
Certifications
high school diplomatechnical diploma in Administrationdegree in Administrationdegree in Economics