Cogna Educação

Employee Experience Analyst

Cogna Educação

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

About the role

  • Will work with a focus on the employee journey, organizational climate diagnosis (onboarding, pulse and offboarding surveys), culture and initiatives that are part of our people lifecycle, acting to increase retention and employee engagement.
  • Journey Mapping: Analyze and improve each employee touchpoint (attraction, onboarding, day-to-day, development, offboarding);
  • Climate and Engagement: Conduct experience and climate surveys (onboarding, pulse, offboarding), analyze quantitative and qualitative results, and create action plans with leadership and HR Business Partners;
  • Culture and Communication: Support organizational culture initiatives and internal communications that are part of the employee journey;
  • Onboarding and Offboarding: Redesign current integration and offboarding experiences, building experiences that reflect our identity and reinforce the desired culture;
  • Project Management: Autonomy to design and implement projects focused on the employee journey, from attraction to separation;
  • Data Analysis: Produce and analyze reports and experience KPIs, providing insights to support decision-making.

Requirements

  • Bachelor's degree in Business Administration, Industrial Engineering, Psychology, Human Resources or related fields;
  • Experience: Previous experience in Human Resources with a focus on Employee Experience, Climate and Culture, or Organizational Development;
  • Microsoft Office suite (Excel, Power BI and PowerPoint at least at an intermediate level);
  • Desirable: knowledge of employee journey platforms;
  • Familiarity with climate survey platforms (Qulture.Rocks, Feedz, Gupy, Pin People, GPTW);
  • Empathy and active listening;
  • Analytical mindset and attention to detail;
  • Strong communication skills and ability to build partnerships;
  • Proactivity and flexibility.
  • **Differentials:**
  • Knowledge of agile project methodologies;
  • Application of AI (Artificial Intelligence) to automate and improve processes and internal metrics;
  • Knowledge of process-mapping tools (Bizagi, Figma, Visio, etc.).
Benefits
  • Profit-sharing: celebrating results is part of the Cogna way.
  • Meal or food allowance: provided via a flexible benefits card.
  • Health insurance: a comprehensive health plan, including dependents and co-participation.
  • Dental coverage: available to keep your smile healthy.
  • Tuition assistance for undergraduate and graduate programs: access to our educational units for you and your dependents (spouse and children).
  • Day off on your birthday: choose a day to relax and celebrate.
  • SESC partnership: access to numerous opportunities to improve quality of life.
  • Univers pharmacy partnership: discounts on a variety of medications.
  • Corporate university: multiple free learning paths and courses in our corporate university to keep growing with us.
  • Discounts on books: access to discounts on titles from our publishing houses.
  • Wellhub (Gympass): support to help you stay active in your daily routine.
  • "Ninho" Program: a program dedicated to our families who are expecting a new baby.
  • Valoriza - Internal Recruitment Program: to accelerate your career through internal opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisemployee experienceorganizational developmentproject managementjourney mappingclimate surveysexperience KPIsagile project methodologiesprocess mapping
Soft Skills
empathyactive listeninganalytical mindsetattention to detailstrong communicationpartnership buildingproactivityflexibility