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Senior Solutions Consultant, International META, APAC
COFENSESenior Solutions Consultant managing strategic technical relationships in META and APAC for Cofense's phishing defense clients. Responsible for client success and solution implementation across international teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical expertise in computer security and enterprise infrastructures, with a focus on customer relationship management and technical account management. Capable of delivering pre-sales support, solution demonstrations, and mentoring within a consulting environment.
Highest-signal resume keywords
Technical Account ManagementComputer Security ExpertiseSalesforce CRM ExperienceIT Security CertificationsNetwork Security Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer SecurityWindows InfrastructureLinux InfrastructureTechnical Pre-Sales SupportSolution DemonstrationsProof of ConceptsSecurity QuestionnairesRFI CompletionRFP CompletionCustomer Onboarding
Soft Skills
Relationship BuildingCustomer Satisfaction FocusMentoring
Tools & Technologies
Cofense SolutionsCofense CRM System
Certifications & Qualifications
IT Security Certifications
Industry Keywords
Technical ConsultingNetwork SupportImplementation Best PracticesCustomer Value RealizationInternational Implementations
Tech Stack
Tools & technologiesLinux
About the role
Key responsibilities & impact- Serve as a technical point of contact and go-to advisor for strategic Cofense clients in the META, APAC and European regions
- Develop relationships with key stakeholders within assigned accounts to understand their business and security objectives to support Cofense teams with the customer onboarding and implementation of Cofense solutions
- Coordinate activities across Cofense Sales, Support, Implementation and Product Management teams to ensure high levels of customer satisfaction
- Use developed relationships to identify opportunities to grow Cofense revenue through increased product adoption
- Have strong technical understanding of Cofense solutions
- Support sales and customer success teams through the delivery of technical pre-sales support, solution demos, Proof of Concepts and health checks
- Contribute to the completion of technical sales documentation, such as Security Questionnaires, RFI’s and RFP’s
- Contribute to the development of best practice for the implementation and value realization of Cofense solutions
- Ensure international implementations follow Cofense best practices and customer value is being realized
- Document all customer interactions in the Cofense CRM system
- Ability to travel throughout the META, APAC and European regions as needed
- Provide architectural and network support related to implementing Cofense products, for the Solutions Consulting Team
- Technically mentor Solutions Consulting team
Requirements
What you’ll need- Bachelor’s Degree preferred in areas of: Mathematics, Computer Science, Information Technology
- 5+ years of direct, hands-on advanced technical experience in the areas of computer security and Windows & Linux enterprise infrastructures
- 3+ years supporting customers in Technical Account Management, Pre Sales, Consulting or similar role
- Experience using Salesforce or other CRM tracking tool
- Technical experience in systems or network security engineering in a consulting atmosphere preferred
- IT Security & Networking certifications
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities