Account Manager, Commercial

Coface

Account Manager responsible for managing and growing client portfolios at Coface. Focusing on exceptional service delivery and client relationship management in the commercial insurance sector.

Posted 6/5/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for managing and growing a portfolio of existing and renewing clients following the onboarding process led by Sales
Serves as the primary point of contact for clients & brokers, ensuring exceptional service delivery and strengthening client relationships
Builds strong customer relationships through regular and proactive communication
Utilizes a consultative approach in determining the most effective coverage for a particular client’s need
Prices quotes with commercial and risk underwriters who will structure and decide commercial terms
Acts as a central point of contact for clients and/or intermediaries
Owns the renewal process for assigned client portfolio
Develops and executes cross-selling strategies to Coface’s existing clients
Identifies weaknesses in the portfolio and comes up with solutions while ensuring client retention
Supplies management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Requirements

What you’ll need

Bachelor’s degree required
At least three (3) years of account management or sales experience in the commercial insurance industry
Proficient with Microsoft Office Applications: Outlook, Word, Excel, PPT, CRM
P&C Insurance license a plus, or ability to pass licensing course 60 days from hire date
Team player that is adaptable to changing risk appetites or market conditions
Possesses the ability to work cohesively with customers, brokers, sales agents, peers and managerial personnel
Solutions oriented mindset in efforts to achieving retention goals
Ability to manage multiple accounts and priorities in a fast-paced environment
High attention to detail and organizational capability
Strong negotiation and influencing skills

Benefits

Comp & perks

Flexible hybrid work model
Career development in a global, inclusive environment
Ongoing training and learning opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsales experienceconsultative approachpricing quotescross-selling strategiescustomer retentionnegotiation skillsinfluencing skillsattention to detailorganizational capability

Soft Skills

team playeradaptabilitycommunicationsolutions orientedability to manage multiple accountsfast-paced environmentrelationship buildingproactive communicationclient serviceproblem-solving

Certifications

Bachelor's degreeP&C Insurance license