IT Technician

Coeur Mining, Inc.

IT Technician providing technical support for end-user computing and infrastructure systems at Coeur Rochester mining operations. Collaborating with teams to maintain reliable technology services.

Posted 6/2/2026full-timeLovelock • Nevada • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Troubleshoot and resolve advanced hardware, software, operating system, printer, mobile device, and network connectivity issues.
Provide onsite and remote technical support for employees, contractors, and vendors across operational and administrative areas.
Support and administer user accounts, group memberships, permissions, and device management within Active Directory, Microsoft 365, and Microsoft Intune environments.
Deploy, configure, image, maintain, and replace desktops, laptops, tablets, mobile devices, and related peripherals.
Assist with management and support of Microsoft Intune policies, endpoint compliance, device enrollment, and software deployments.
Support conference room technology, audiovisual systems, printers, and site communication systems.
Perform field support work in office, plant, shop, and mining environments as required.
Troubleshoot basic network connectivity issues including switches, wireless access points, cabling, and patching.
Maintain accurate documentation of incidents, troubleshooting activities, inventory records, asset assignments, and technical procedures.
Monitor ticket queues and prioritize work activities based on operational impact and business priorities.
Escalate complex incidents and infrastructure issues to senior IT personnel or vendors as required.
Assist with onboarding and offboarding processes including equipment provisioning, account setup, and access management.
Participate in IT projects including infrastructure upgrades, hardware refreshes, deployments, and continuous improvement initiatives.
Follow company safety standards, cybersecurity requirements, and IT operational procedures.
Comply with all company safety policies, MSHA regulations, and site access requirements.
Maintain clean and organized IT storage, workspaces, and equipment staging areas.
Perform other incidental and related duties as required and assigned.

Requirements

What you’ll need

High school diploma or equivalent required.
Valid driver’s license required.
Experience supporting Microsoft Windows operating systems and Microsoft 365 environments.
Experience troubleshooting desktops, laptops, printers, mobile devices, and peripheral hardware.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to prioritize multiple tasks and work effectively in a fast-paced operational environment.
Strong verbal and written communication skills with a customer-focused approach.
Ability to work independently as well as collaboratively within a team environment.
Ability to safely work in industrial and mining environments when required.
Strong organizational skills and attention to detail.

Benefits

Comp & perks

Competitive Annual Bonus Program
Relocation available for certain positions
Full benefits on day 1 (medical, vision, dental, employee assistance program, Teladoc service)
6% dollar-for-dollar employer match to 401k or Roth, immediate vesting
Bus service from Lovelock, Fallon, and Winnemucca
Travel pay for those outside of bus service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootinghardware supportsoftware supportoperating systemsnetwork connectivityMicrosoft WindowsMicrosoft 365Microsoft Intunedevice managementendpoint compliance

Soft Skills

analytical skillsproblem-solving skillsprioritizationcommunication skillscustomer-focusedindependent workteam collaborationorganizational skillsattention to detail

Certifications

high school diplomavalid driver's license