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CoE | Centro de Excelência Votorantim

Collections Analyst – Mid-level

CoE | Centro de Excelência Votorantim

Analista de Cobrança Pleno gerenciando clientes estratégicos em cobrança. Focado em recuperação de crédito e relacionamento com clientes.

Posted 6/17/2026full-timeCuritiba • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage a portfolio of strategic clients, monitoring results and collection activities
  • Ensure execution of the dunning process
  • Perform negative listings with credit bureaus (Pefin/Serasa), file protests at registry offices, and monitor these routines
  • Analyze and monitor area KPIs and metrics
  • Prepare collection reports and presentations for clients and internal teams
  • Lead meetings with internal teams (Sales and Credit) and with clients
  • Manage third-party collection partners, aiming to maximize results
  • Implement and monitor credit holds
  • Support management of dashboards and the area's tools
  • Organize and manage operational agendas
  • Support the team and provide coverage during absences
  • Perform administrative activities related to the area

Requirements

What you’ll need
  • Previous experience in collections or finance-related roles
  • Intermediate Excel skills and familiarity with Office 365
  • Ability to work with KPIs and reports
  • Ability to work collaboratively and liaise with multiple departments
  • Clear, customer-focused communication
  • Continuous learning mindset

Benefits

Comp & perks
  • Diversity and inclusion
  • Continuous learning
  • Collaborative environment
  • Opportunities for growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collectionsfinanceKPI analysisreport preparationdunning processcredit bureau reportingdata analysisExcelOffice 365
Soft Skills
collaborationcommunicationleadershiporganizational skillscustomer focuscontinuous learning