Customer Support

• Ensure customers attain their desired outcomes using our product or service
• Act as an essential bridge between our company and its customers
• Conduct legal research, drafting legal documents, and offering support on legal matters
• Manage the legal drafting and review process for written agreements
• Handle customer requests and inquiries regarding services and account management
• Support customers in setting up connections between their source code management platform
• Work with leads to guide them about our service via email and website chat
• Draft reports based on customer-provided information and send them back

Paralegal, Customer Service – LegalTech

Paralegal, LegalTech

Paralegal

Product Support Specialist

Customer Support Medewerker