Account Manager

Codekeeper

Account Manager driving inbound sales growth and showcasing SaaS solutions while providing excellent customer service at Codekeeper.

Posted 4/23/2026full-timeRemote • 🏈 Anywhere in North AmericaJuniorWebsite

About the role

Key responsibilities & impact

Advising customers on potential solutions and building strong relationships through excellent customer service
Preparing email sequences and promptly responding to customer emails in a professional manner
Identifying and contacting new leads through inbound channels, following up via email or phone
A/B testing different approaches to optimize results and improve conversion rates
Conducting online platform demos to showcase our products' benefits and features
Creating and negotiating offers to close deals with potential customers
Upselling to active customers by identifying additional value and benefits

Requirements

What you’ll need

1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
Comfortable using a variety of technology platforms and tools
Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
Enjoy giving online demos
Experience working with diverse companies and industries

Benefits

Comp & perks

Enthusiastic and fun colleagues
Startup mentality and opportunities
Regular team activities and collaborations
A mindful onboarding process with ramp-up and learning time
A team that listens and values open communication
Direct feedback and the opportunity to make a real impact

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experienceA/B testingemail marketinglead generationcustomer relationship managementnegotiationupsellingonline demosconversion rate optimizationtarget achievement

Soft Skills

communication skillsproblem-solvingtime managementteamworkadaptabilitypositive attituderapport buildingtrust establishmentcustomer servicepressure performance