Client Success Specialist – LegalTech
Codekeeper
full-time
Posted on:
Location Type: Remote
Location: Netherlands
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About the role
- Receiving requests from users and leads
- Making sure user requests are handled quickly and correctly
- Supporting customers in setting up connections between their source code management platform
- Guiding leads about services via email and website chat
- Drafting reports based on customer information
- Managing the drafting of written agreements incorporating customer requirements
Requirements
- Familiarity with LegalTech concepts
- Prior experience in customer success or similar role is preferred
- Proficiency in drafting legal documents
- Exposure to working with diverse companies of varying sizes and industries
- Analytical thinking, and a proactive attitude
- Excellent written English communication skills
- Proficiency in modern web tools like Google Docs and similar platforms
- Highly organized with a strong attention to detail
- Comfortable adapting and multitasking in a fast-paced environment
Benefits
- Passionate and fun-loving colleagues
- Startup mindset with ample opportunities for growth
- Regular team activities and gatherings
- Comprehensive onboarding process with a dedicated ramp-up period
- A supportive team that values open communication and direct feedback
- A chance to excel in your career and make a difference
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
drafting legal documentsanalytical thinking
Soft Skills
proactive attitudeexcellent written communicationhighly organizedattention to detailadaptabilitymultitasking