Codekeeper

Paralegal, Tech-Savvy

Codekeeper

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇳🇱 Netherlands

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Job Level

Mid-LevelSenior

About the role

  • Ensuring customers attain their desired outcomes using our product or service
  • Act as an essential bridge between our company and its customers
  • Conducting legal research and drafting legal documents
  • Offering support on legal matters to contribute to service quality
  • Managing the process of drafting legal language for required documents
  • Handling customer requests about services and accounts
  • Supporting customers in setting up connections between their source code management platform
  • Working with leads who have questions and guiding them about our service
  • Drafting reports based on customer information

Requirements

  • Familiarity with LegalTech concepts is crucial for success in this role.
  • Prior experience in customer success or similar role is preferred
  • Proficiency in drafting legal documents
  • Exposure to working with diverse companies of varying sizes and industries
  • Analytical thinking, and a proactive attitude
  • Excellent written English communication skills
  • Proficiency in modern web tools like Google Docs and similar platforms
  • Highly organized with a strong attention to detail
  • Comfortable adapting and multitasking in a fast-paced environment
Benefits
  • Passionate and fun-loving colleagues
  • Startup mindset with ample opportunities for growth
  • Regular team activities and gatherings
  • Comprehensive onboarding process with a dedicated ramp-up period
  • A supportive team that values open communication and direct feedback
  • A chance to excel in your career and make a difference

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
legal researchdrafting legal documentscustomer success
Soft skills
analytical thinkingproactive attitudeexcellent written communicationhighly organizedattention to detailadaptabilitymultitasking