Job Level
JuniorMid-Level
About the role
- Primary responsibility to renew customer accounts
- Manage a portfolio of customer accounts
- Handle upsells and additional orders and expansions for existing customers
- Work with teachers and administrators on CodeHS implementation
- Maintain deep understanding of the CodeHS product
- Closely track and manage account data
- Keep and maintain data in a CRM for renewals reporting and projections
- Meet with school and district administrators on account check-ins
- Work with school administrators and other stakeholders to improve computer science programs
- Collaborate with Customer Success Managers on account implementation
Requirements
- Passionate about improving access to quality education
- Strong written and verbal communication skills
- Extremely organized and detail oriented
- Interest in personally learning more about coding, prior experience a plus
- 2 years sales experience
- Account Management or Edtech sales or account management experience preferred
- 5-10% travel; company/department meet ups are approximately quarterly; may include conference or customer travel
- Able to work 5 days a week in the CodeHS Chicago Office in River North