Cloud Support Consultant

Codec Ireland

Cloud Support Consultant specializing in Azure infrastructure and technical support for complex incidents. Join a growing team to ensure Azure stability and automation enhancements.

Posted 4/27/2026full-timeDublin • 🇮🇪 IrelandMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AndroidAzureCloudiOSTerraform

About the role

Key responsibilities & impact

Act as the primary escalation point for complex incidents that cannot be resolved by the Service Desk team. **
Troubleshoot and resolve issues across Azure infrastructure, including Virtual Machines, Networking, Entra ID, and related PaaS/IaaS services. **
Manage and maintain Azure subscriptions, resource groups, and policies across customer tenants. **
Monitor system health and proactively identify areas for performance tuning or cost optimization. **
Implement and support Conditional Access, Entra ID configurations, and Intune management for secure endpoint and identity control. **
Deploy and maintain core Azure services such as: **o Azure Virtual Networks, VPN Gateways, and NSGs o Azure Storage and Backup solutions **
Provide advanced support for Microsoft 365, Exchange, Intune and Defender for Cloud, including integration and security posture recommendations. **
Create and maintain PowerShell automation scripts for routine administrative and remediation tasks. **
Configure and maintain monitoring policies for Windows, iOS and Android devices using third-party tools (DattoRMM, NinjaRMM, etc.) or native Microsoft tools such as Intune **
Collaborate with project engineers on new cloud implementations or migrations. **
Document troubleshooting steps and solutions to enhance the Service Desk knowledge base. **
Support continuous improvement by identifying recurring problems and proposing permanent technical fixes.

Requirements

What you’ll need

5+ years’ experience in a technical support or cloud engineering role, preferably within a managed services or enterprise environment. **
Strong hands-on experience with Microsoft Azure (IaaS, PaaS, and security components). **
Solid understanding of Entra ID, Conditional Access, Identity Protection, and Security/Defender solutions. **
Proven troubleshooting skills across Azure Networking, VM connectivity, and security baselines. **
Strong understanding of Azure Virtual Desktop technologies. **
Strong PowerShell scripting ability for automation and configuration. **
Working knowledge of Intune, Exchange, Defender for Endpoint/Identity, and Microsoft 365 administration. **
Understanding of patching and monitoring policies in live customer environments **
Familiarity with ARM templates, Azure Policy, and Resource Locks. **
Excellent communication skills, both written and verbal, with an emphasis on customer experience and clarity. **
Ability to work independently, manage priorities, and maintain accurate case documentation. **
Microsoft Certified: Azure Administrator Associate (AZ-104) or higher (Solutions Architect, etc.). **
Certifications in Microsoft Security such as SC-200, SC-300, SC-400, SC900, SC-100, AZ-500 **
Experience integrating Azure with on-premises environments (Entra ID Connect, hybrid networking, etc.). **
Exposure to Terraform, Bicep, or Azure DevOps pipelines. **
Understanding of ITIL processes and service delivery frameworks. **
Familiarity with ISO Standards or other compliance frameworks.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Codec Ireland Website LinkedIn All Job Openings 201 - 500 employees Founded 1985 🤝 B2B ☁️ SaaS 🏢 Enterprise B2B
SaaS
Enterprise Codec Ireland is a leading technology consultancy firm that specializes in delivering high-impact digital transformation solutions. As a certified Microsoft Gold Partner, Codec supports its clients in achieving efficiency and improved customer experiences through the use of innovative technologies such as Microsoft Dynamics 365, Azure Cloud, and artificial intelligence. With over 36 years in the industry, Codec partners with organizations across various sectors, including public sector, health, financial services, and more, to enhance their digital capabilities and drive successful outcomes on projects. Codec takes pride in its unique project delivery framework that mitigates risks and ensures projects are completed on time and on budget, making it a trusted partner for digital innovation and transformation. Cloud Support Consultant 🔥 3 hours ago 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Act as the primary escalation point for complex incidents that cannot be resolved by the Service Desk team. **
Troubleshoot and resolve issues across Azure infrastructure, including Virtual Machines, Networking, Entra ID, and related PaaS/IaaS services. **
Manage and maintain Azure subscriptions, resource groups, and policies across customer tenants. **
Monitor system health and proactively identify areas for performance tuning or cost optimization. **
Implement and support Conditional Access, Entra ID configurations, and Intune management for secure endpoint and identity control. **
Deploy and maintain core Azure services such as: **o Azure Virtual Networks, VPN Gateways, and NSGs o Azure Storage and Backup solutions **
Provide advanced support for Microsoft 365, Exchange, Intune and Defender for Cloud, including integration and security posture recommendations. **
Create and maintain PowerShell automation scripts for routine administrative and remediation tasks. **
Configure and maintain monitoring policies for Windows, iOS and Android devices using third-party tools (DattoRMM, NinjaRMM, etc.) or native Microsoft tools such as Intune **
Collaborate with project engineers on new cloud implementations or migrations. **
Document troubleshooting steps and solutions to enhance the Service Desk knowledge base. **
Support continuous improvement by identifying recurring problems and proposing permanent technical fixes. 🎯 Requirements
5+ years’ experience in a technical support or cloud engineering role, preferably within a managed services or enterprise environment. **
Strong hands-on experience with Microsoft Azure (IaaS, PaaS, and security components). **
Solid understanding of Entra ID, Conditional Access, Identity Protection, and Security/Defender solutions. **
Proven troubleshooting skills across Azure Networking, VM connectivity, and security baselines. **
Strong understanding of Azure Virtual Desktop technologies. **
Strong PowerShell scripting ability for automation and configuration. **
Working knowledge of Intune, Exchange, Defender for Endpoint/Identity, and Microsoft 365 administration. **
Understanding of patching and monitoring policies in live customer environments **
Familiarity with ARM templates, Azure Policy, and Resource Locks. **
Excellent communication skills, both written and verbal, with an emphasis on customer experience and clarity. **
Ability to work independently, manage priorities, and maintain accurate case documentation. **
Microsoft Certified: Azure Administrator Associate (AZ-104) or higher (Solutions Architect, etc.). **
Certifications in Microsoft Security such as SC-200, SC-300, SC-400, SC900, SC-100, AZ-500 **
Experience integrating Azure with on-premises environments (Entra ID Connect, hybrid networking, etc.). **
Exposure to Terraform, Bicep, or Azure DevOps pipelines. **
Understanding of ITIL processes and service delivery frameworks. **
Familiarity with ISO Standards or other compliance frameworks. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Data Consultant 🕒 March 20 auticon UK 501 - 1000 🤝 B2B 🔒 Cybersecurity 🌍 Social Impact Website LinkedIn All Job Openings Data Consultant at auticon delivering IT and data services to large multinational clients. Supporting autistic individuals in their professional growth while working on diverse projects in data analysis. 🏢🏡 Dublin – Hybrid 💵 £29k - £40k / year 💰 Grant on 2024-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Senior Consultant – Health & Social Care Transformation 🕒 March 3 Deloitte 10,000+ employees Website LinkedIn All Job Openings Senior Consultant in Health and Social Care Consulting at Deloitte, addressing health transformations in Ireland. Involves strategy, digital innovation, and operational efficiency projects. 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟠 Senior 💼 Consultant Senior Consultant – Tech M&A 🕒 December 23, 2025 EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Senior Consultant in technology M&A assisting clients in developing strategies for transactions; working within EY’s Deal Management team. 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟠 Senior 💼 Consultant Senior Consultant, Strategy 🕒 October 31, 2025 EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Join EY as a Senior Consultant in leading EY-Parthenon Strategy consultancy. Work with diverse clients to develop strategies and deliver commercial due diligence while fostering a collaborative environment. 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟠 Senior 💼 Consultant Senior Management Consultant - Energy, Oil & Gas 🕒 July 3, 2025 Trindent Consulting 51 - 200 ⚡ Energy 💸 Finance Website LinkedIn All Job Openings Consultants analyze and optimize client processes in the Energy, Oil & Gas sectors while traveling extensively. 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟠 Senior 💼 Consultant View More Consultant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Microsoft AzureIaaSPaaSPowerShellAzure Virtual DesktopAzure NetworkingVM connectivityIntuneMicrosoft 365ARM templates

Soft Skills

troubleshootingcommunicationindependencepriority managementcase documentation

Certifications

Microsoft Certified: Azure Administrator Associate (AZ-104)SC-200SC-300SC-400SC900SC-100AZ-500