Coda

Senior Project Manager, Strategic Accounts – Mandarin & English

Coda

full-time

Posted on:

Location Type: Hybrid

Location: Shanghai • China

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Job Level

Senior

About the role

  • Relentless Execution & Stakeholder Alignment: You don’t assume alignment—you validate it. You’ll consistently communicate status, risks, and dependencies to both internal teams and clients.
  • Timeline Management: You hold teams accountable. When risks emerge, you identify them early, escalate appropriately, and drive a resolution.
  • Unblocking: You monitor for bottlenecks across Product, Design, and Engineering, intervening decisively to maintain momentum.
  • PRD Documentation: Translate client discussions into clear, structured Product Requirement Documents. You define flows, system behaviors, and edge cases with precision.
  • Voice of the Customer: Deeply understand client workflows. You provide the context and rationale for product decisions when questions arise.
  • Quality Gatekeeping: Use your "product sense" to review designs. If usability or execution quality falls short, you address it before release. We do not ship mediocrity.
  • Scope Discipline: You manage the balance between client requests and delivery commitments—pushing back diplomatically while protecting time and quality.
  • Bilingual Bridge: Act as the primary link between Mandarin‑ and English‑spea

Requirements

  • Language Fluency: Native or professional fluency in Mandarin and English is essential.
  • Strong Ownership: You drive decisions and follow up persistently. To you, silence is never agreement.
  • Technical Fluency: You can engage credibly with engineering. You understand APIs and system architecture enough to assess trade-offs.
  • Exceptional Documentation: You produce concise, actionable documentation with zero ambiguity.
  • Relevant Experience: 2–5+ years in Delivery Management, PM, or Product Ops, ideally supporting enterprise B2B clients.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product Requirement DocumentsAPIsSystem architectureDocumentation
Soft skills
Stakeholder alignmentTimeline managementUnblockingQuality gatekeepingScope disciplineStrong ownershipCommunication