Office Assistant

COCM

Office Assistant at Salisbury University housing coordinating resident acquisition, marketing, and communications. Overseeing leasing activities and supporting resident engagement with a comprehensive benefits package.

Posted 7/18/2026full-timeSalisbury • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in resident acquisition, leasing activities, and marketing strategy execution, with a strong focus on community engagement and compliance with fair housing regulations. Proficient in analyzing occupancy data and developing strategic plans to maintain occupancy targets.

Highest-signal resume keywords

Resident AcquisitionLeasing ActivitiesSocial Media ManagementFair Housing RegulationsOccupancy Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clerical OperationsProperty ManagementMarketing StrategyData AnalysisBasic Typing Skills

Soft Skills

Strong Leadership SkillsCommunication Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookOffice Equipment Operation

Industry Keywords

Community EngagementLeasing ComplianceOccupancy TargetsMarketing ROIVirtual Tours

About the role

Key responsibilities & impact

Assists with resident acquisition, tours, renewal programs, marketing strategy and execution, and support for resident communications and community engagement.
Assists with leasing activities such as lead follow-up, tours, application processing, lease execution, move-ins, and move-outs.
Maintain occupancy targets and execute lease-up strategies with Director.
Implement outreach to Salisbury University students and families.
Assists with creating an annual marketing plan that includes digital advertisement, social media, campus partnerships, campus events, and referral programs.
Maintain listings on rental platforms (as needed) and ensure accuracy of content, imagery, and pricing.
Coordinate and produce marketing resources such as virtual tours, floor plan materials, and signage in partnership with Director and Residence Life Coordinator.
Oversee renewal campaigns, incentives, and retention events in coordination with Resident Life.
Assists with training front-desk staff regarding leasing materials and information.
Manage move-in/move-out communication and planning.
Prepare student key packets and processes key return inventory.
Track lead sources, conversion rates, marketing ROI, and prepare weekly leasing statistics for Director.
Analyze competitor landscape and provide recommendations on pricing and promotions and current leasing numbers.
Ensure leasing practices comply with Fair Housing laws and university policies.
Maintain accurate resident records and move-in/move-out checklists, and keys
Serves in on-call rotation for after-hour emergencies.
Oversee community towing in conjunction with Residence Life Coordinator
Serves as appeals officer for conduct decisions
Assist with Community Assistant staff training

Requirements

What you’ll need

High school diploma or general education degree (GED)
1-2 years of clerical or property management office operations
Experience with social media management marketing and community tours
Experience and knowledge of Microsoft Word, Excel and Outlook
Ability to operate basic office equipment including a photocopier, fax, and telephone.
Basic typing and filing skills.
Strong leadership and communication skills
Knowledge of fair housing regulations
Ability to analyze occupancy data and develop strategic plans.
Ability to move and lift up to 35 pounds.

Benefits

Comp & perks

Competitive benefits package including health benefits, dental benefits, vision coverage, and 401K