Senior Director – FSOP Customer Management

Coca-Cola Canada Bottling Limited

Senior Director, FSOP Wholesale leading sales strategy for Coca-Cola bottling segments. Collaborating with teams and driving the growth of the FSOP account base in the United States.

Posted 6/10/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Develop, create, and implement the vision and strategy for the FSOP Sales Team
Provide direct leadership to the Wholesale, FLO, Compass, and LARTM Sales business segments
Support the SVP of Sales, Operations
Prepare, set, and execute a business plan
Build strategies and plans to support the ongoing growth of the FSOP account base
Ensure execution of strategy, business plans, and processes to achieve desired business results
Collaborate and develop relationships with other internal functions, departments
Oversee business planning, strategy development, and execution by analyzing business results
Lead customer management activities through the facilitation of joint and individual calls
Direct, lead, and motivate a team to deliver results
Engage and develop teammates through effective performance management, coaching, teaching, and training
Direct FSOP special projects and strategies

Requirements

What you’ll need

4 years minimum experience
5 years of sales management experience
Workforce planning
Project Management skills
Strong written and verbal communication skills
Proactive problem-Solving skills
Customer service skills
Lead and motivate a remote workforce
Strategy and Execution
Strong Collaborative Working Capacity
Develop Strong Relationships and Establish a Strong Team
Bachelor’s degree (4 years)

Benefits

Comp & perks

401(k) match + health coverage + employee stock purchase plan
Professional Development: Dedicated training + personalized mentorship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementworkforce planningproject managementbusiness planningstrategy developmentperformance management

Soft Skills

leadershipcommunicationproblem-solvingcustomer servicecollaborationrelationship buildingteam developmentmotivation

Certifications

Bachelor’s degree