Coca-Cola Canada Bottling Limited

Collections Analyst I

Coca-Cola Canada Bottling Limited

full-time

Posted on:

Location Type: Office

Location: Bedford • New Hampshire • United States

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Salary

💰 $23 - $25 per hour

About the role

  • Responsible for the efficient, effective, and timely collection of outstanding customer balances through professional written and oral communication
  • Manage a large portfolio of local accounts for an assigned territory
  • Work closely with the deductions and cash applications teams to ensure the proper resolution of customer disputes along with the accurate application of payments
  • Foster strong relationships with our sales and administrative organization for their assigned customer portfolio
  • Prioritize daily collection calls and activities for assigned customer portfolio
  • Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues
  • Partner with all areas of accounts receivable to ensure outstanding customer balances are researched, collected and properly applied
  • Complete customer reconciliations as necessary in the collections process
  • Document collections efforts with clear and concise notes
  • Strong communication with sales centers regarding customer balances, account risks, NSF payments, and disputes
  • Perform additional accounts receivable responsibilities as requested by leadership

Requirements

  • 1+ years of commercial collections experience preferred
  • Proficient in Microsoft Office applications
  • Experience with SAP preferred
  • Bachelor’s degree in Accounting, Finance, or related discipline preferred
  • 2+ years of commercial Collections experience
  • Recent hands on experience with SAP preferred
  • Strong proficiency with Microsoft Office applications including: Outlook, Excel, Word and PowerPoint required
  • A customer service mindset with excellent problem solving, analytical, organizational and time management skills
Benefits
  • medical, dental, and vision insurance
  • a 401(k) with company match
  • life insurance
  • paid time off
  • fitness reimbursements
  • tuition reimbursement
  • employee discounts
  • scholarship opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commercial collectionscustomer reconciliationspayment analysisdispute resolutionaccounts receivable managementproblem solvinganalytical skillsorganizational skillstime management
Soft Skills
communicationcustomer service mindsetrelationship building
Certifications
Bachelor’s degree in AccountingBachelor’s degree in Finance