Coca-Cola Canada Bottling Limited

Director, Customer RGM – Regions

Coca-Cola Canada Bottling Limited

full-time

Posted on:

Location Type: Office

Location: Charlotte • North Carolina • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Lead

About the role

  • This Director, Customer RGM- Regions is responsible for driving the strategic agenda and capabilities for an entire Channel, Customer group by overseeing projects of the multi-year development and vision of the RGM department.
  • This role also creates transparency of performance insights and actions to all stakeholders; collaborates with field and customer teams; maintains accountability for the delivery of the annual Revenue, Rate, and Profit plan for CCCI; while also creating customer value.
  • Duties & Responsibilities include Direct RGM Strategy Design and Implementation initiatives that maximize revenue within a given set of channels or large-scale customer group and managing and interpreting multi-scenario models to optimize Revenue strategies.
  • Lead the administration of frequent analysis on market initiatives and presents results, solutions, and recommendations to Sr. Management; by coordinating performance summaries and post-event ROI analytics.
  • Direct the maintenance channel and or customer guardrails and pricing guidelines to be implemented in the marketplace; through the annual planning process representing and co-leading the RGM team in large impact company-wide initiatives.
  • Coordinate with external stakeholders (eg CCNA) on diverse set Revenue impacting topics; including: but not limited to funding, Annual planning, insights, investment rates, and COGS.
  • Identify pricing opportunities and works collaboratively with teams to implement and streamline processes across complex system transitions.
  • Lead the training and development activities through education and on-boarding the RGM team while working collaboratively with internal stakeholders on highly complex terms and business impacts (IP COGS, Marketing Credits, RGM Waterfall, CMA Agreements, Brand Partner Programs, etc.).
  • Motivate teams to achieve performance metrics and foster passion through consistent, effective communication and internal presentations and supporting all annual review development and processes to drive a peak performance culture.
  • Drive process improvement and efficiencies across the RGM department.
  • Determine and document business objectives by challenging assumptions, and developing a roadmap and execution plan.
  • Direct, lead, and motivate a team to deliver results by communicating company goals, safety practices, and deadlines; engage and develop teammates through effective performance management, coaching, and training; implement continuous improvement methods while maintaining customer focus; and embody company purpose and values to inspire servant leadership.

Requirements

  • Bachelor’s degree (4 years in Finance, Accounting, Business Administration, Marketing)
  • Knowledge acquired through 7 or more years of work experience
  • Strong Project Management and communication skills
  • Capable of multi-tasking under high-pressure situations
  • Strong analytical, organizational, and time management skills
  • Ability to influence and collaborate cross-functionally
  • Data management and data manipulation across Microsoft Office suite (Excel) and in-house systems
  • High understanding of Pricing and RGM principles
  • Experience within the CPG industry preferred
  • Experience leading teams and managing others with a demonstrable strategic analysis portfolio
  • Attention to detail and strong self-motivated follow-up skills are a must-have.
Benefits
  • 401(k) match + health coverage + employee stock purchase plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project ManagementData managementData manipulationPricing principlesRGM principlesStrategic analysisPerformance metricsROI analyticsProcess improvementMulti-scenario modeling
Soft skills
CommunicationAnalytical skillsOrganizational skillsTime managementInfluencingCollaborationMotivationCoachingTrainingAttention to detail