Accounts Receivable

• Responsible for general collections work on a large number of accounts by making calls, sending emails, receiving payments and posting payments, in addition to providing great customer service to our internal and external customers while resolving complex situations
• Researching residuals on customer accounts, communicating effectively with other departments within UNITED, as well as customers to resolve invoice discrepancies, perform write offs when applicable and manage the Coke One North America (CONA) adjustments process for the applicable territories
• Build aging spreadsheets in preparation of monthly calls with sales teams for the applicable territories and notating the appropriate accounts; manage customers through external portal use; issue refunds via the mail check process
• Performs appropriate duties as assigned by management

Accounts Receivables Specialist

Accounts Receivable Administrator