Customer Support

• Maintains responsibility for adequate inventory for the replenishment of parts
• Works efficiently and safely with technicians, technical managers, parts team, and outside vendors
• Assists the field network in the movement of parts
• Manages all data with a high degree of accuracy
• Maintains accurate parts inventory records
• Assists with the movement of parts by conducting quality control reviews
• Coordinating shipments with parts room staff
• Daily use of Federal Express, UPS, and all other mail carriers

ROC Parts Support Specialist

Supervisor, Customer Care

Customer Service Representative