Talent Acquisition Specialist
System1
Job Level
JuniorMid-Level
About the role
- Reports to: Human Resources Manager (location: Vancouver, BC)
- Manage end-to-end recruitment for corporate roles including postings, candidate sourcing, interview coordination, and reference checks
- Support franchisees with recruitment best practices and ATS (Workable) training
- Prepare onboarding materials and facilitate new hire orientations
- Administer employee benefit enrolments, updates, and billing
- Support annual salary review processes, bonus processing, and compensation statements
- Act as the liaison between employees and benefits providers
- Maintain accurate employee records and process payroll documentation in collaboration with Finance
- Prepare employee correspondence such as letters of offer, employment verification, and changes to terms
- Manage HR documentation, data integrity, and reporting through SharePoint and PayWorks
- Provide guidance and coaching to managers on HR policies and employee issues
- Support workplace investigations and recommend actions to resolve employee concerns
- Conduct exit interviews and provide insights on trends and improvements
- Coordinate performance management processes, including mid-year and year-end reviews
- Support 360 feedback surveys and achievement/development planning
- Contribute to HR continuous improvement projects, policy development, and culture initiatives
- Perform other assigned duties and supporting projects as required
Requirements
- Degree or Diploma in Human Resources, Business, or a related field
- 2+ years of HR experience, ideally within retail, food service, or a franchise environment
- Strong knowledge of HR administration, payroll coordination, and recruitment
- Excellent communication skills, both written and verbal
- High computer literacy: MS Office (Word, Excel, PowerPoint, Outlook, SharePoint)
- Experience with HRIS/ATS tools (e.g., PayWorks, Workable) an asset
- Strong organizational and project management skills with attention to detail
- Ability to work independently and collaboratively in a fast-paced environment
- Demonstrated initiative, critical thinking, and problem-solving skills
- High level of professionalism with a strong commitment to confidentiality
