Implementation Specialist, Implementation Coordinator

Cobalt Benefits Group, LLC (DBA: Blue Benefit Administrators, CBA Blue & EBPA)

Implementation Specialist coordinating implementation activities for self-funded benefit platforms. Collaborating with sales and operational teams to ensure smooth client onboarding.

Posted 5/5/2026full-timeWestborough • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Coordinate and drive implementation activities across multiple internal teams and external partners
Create, manage, and maintain implementation project plans, timelines, and tracking documentation
Gather, document, and validate customer requirements to ensure accurate product and service setup
Proactively identify risks or issues and partner with stakeholders to drive timely resolution
Facilitate implementation kick-off activities, including preparation of tools and documentation
Lead or support client-facing meetings and presentations related to onboarding and implementation
Track action items, follow-ups, and implementation milestones to keep projects on schedule
Customize and maintain department-specific documentation and templates
Build strong working relationships with internal teams, vendors, and client contacts
Support continuous improvement of implementation processes and standards
Perform other related duties as assigned

Requirements

What you’ll need

2+ years of experience in health insurance implementation or a closely related benefits/insurance role
Experience working directly with clients on complex initiatives
Knowledge of self-funded health plans and related services (TPA, claims administration, HSAs, FSAs, COBRA, etc.)
Strong project coordination and organizational skills with the ability to manage multiple priorities
Comfortable presenting to client management and facilitating meetings
Proficiency in MS Office (Excel, PowerPoint); experience with web-based tools and documentation systems
Ability to work independently and collaboratively across teams
Associate’s degree or equivalent relevant industry experience
Willingness to travel up to 10% during peak implementation periods
Technical writing experience is a plus

Benefits

Comp & perks

Website
LinkedIn
All Job Openings
51 - 200 employees
Who We Are:

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Hard Skills & Tools

project coordinationtechnical writinghealth insurance implementationself-funded health plansclaims administrationTPAHSAsFSAsCOBRA

Soft Skills

organizational skillsclient managementfacilitationrelationship buildingproblem-solvingindependent workcollaborationpresentation skills

Certifications

Associate’s degree