Cobalt AI

Robot Specialist – Onsite

Cobalt AI

full-time

Posted on:

Location Type: Office

Location: Provo • Utah • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $17 per hour

About the role

  • Monitor live patrols performed by autonomous indoor security robots
  • Oversee alarms, door activity, and camera feeds tied to access control systems
  • Track system performance and escalate operational issues when needed
  • Review and tag security events (audio, video, ACS) using internal tools
  • Assess incidents and follow clear escalation protocols based on site-specific guidelines
  • Communicate with clients via robot, phone, or text as needed
  • Act as the first line of contact for clients during live events or interventions
  • Maintain a calm, professional presence in fast-paced situations
  • Log detailed reports and communicate with Engineering or Support when needed

Requirements

  • Excellent communication and critical thinking skills
  • Calm, focused decision-making under pressure
  • A reliable, team-first attitude
  • Experience with security, dispatch, monitoring, or customer service is a plus
  • High attention to detail and comfort using on-screen tools and procedures
Benefits
  • Health/vision/dental
  • Life insurance
  • 401k
  • Vacation/sick leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
excellent communicationcritical thinkingcalm decision-makingfocused decision-makingteam-first attitudehigh attention to detail