Admin and Compliance Manager
Coates
full-time
Posted on:
Location Type: Office
Location: Fyshwick • Australia
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About the role
- Manage and process quotes, invoices, purchase orders, and hires with accuracy.
- Maintain and update records in Coates systems
- Liaise with customers, suppliers, and internal staff regarding scheduling, site information, and job documentation.
- Assist with onboarding paperwork, compliance documents, and safety systems and practices.
- Provide general administrative support and coordination of customer service staff.
- Guide all general day to day activities to support customers and sales team through a proactive solutions-based approach.
- Identify and resolve discrepancies in documents, accounts, or client details.
- Safety compliance – site inductions/visitors, maintaining site safety standards of internal and external parties
Requirements
- Sales and operational management experience
- Previous team leadership experience, developing a ‘One Team’, cohesive mindset
- A track record of delivering on customer service KPIs
- Demonstrated commercial acumen
- Excellent Communication skills, both written and verbal
- Strong computer literacy, including customer databases and Microsoft Office Suite
Benefits
- Development and career progression pathways
- Flexible working options available—let’s discuss what works best for you
- Access to our employee discounts, benefits and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementoperational managementcustomer service KPIsdocument processingcompliance documentationsafety systemsrecord maintenance
Soft skills
team leadershipcommunication skillsproblem-solvingcustomer serviceproactive approachcollaboration