Coates Group

Sales Support Coordinator

Coates Group

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $51,000 - $65,000 per year

Job Level

JuniorMid-Level

About the role

  • Provide escalation and specialized support throughout an order/project's lifecycle
  • Identifying trends and solving systemic changes with a customer first mindset
  • Contributing to success of project initiatives and the customer journey

Requirements

  • High school diploma or equivalent; Bachelor's degree is a plus.
  • 2 years of Customer service background
  • Experience in SalesForce (i.e. Able to build reports, cases and flows)
  • Proficient in Microsoft Office, particularly Excel.
Benefits
  • annual market competitive bonus program
  • Thrive Program with flexible work options
  • Global Wellness paid day off
  • Give Back Day to impact community

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesForcereport buildingcase managementflow creationMicrosoft OfficeExcel
Soft skills
customer serviceproblem solvingtrend identificationproject initiative contributioncustomer journey focus
Certifications
high school diplomaBachelor's degree