Coates Group

People & Culture Operations Specialist

Coates Group

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $75,000 - $85,000 per year

Job Level

Mid-LevelSenior

About the role

  • Own accurate, complete, timely HRIS and ATS data so reports, analytics and workforce insights are reliable for leaders, payroll and global partners
  • Keep North America headcount and open roles current so workforce planning tools reflect reality and support scenario modeling, hiring needs and budget impacts
  • Process hires, moves, exits and changes correctly and on time to deliver a predictable, compliant experience for employees, leaders and partners
  • Lead operational delivery of new hire and new leader onboarding so joiners have a coordinated, well-prepared start that supports engagement, ramp up and retention
  • Support organized, professional recruiting, ensuring scheduling, communications and system updates reflect Coates’ brand and make it easy to engage
  • Convert annual P&C programs (performance, goals, salary, bonuses) into clear timelines, communications and system readiness so leaders can execute
  • Maintain current SOPs and HR fundamentals with Global P&C to improve clarity, self-service and consistent application of People & Culture policies and processes
  • Track immigration, contractor, offshoring and safety related records for Chicago and with Toronto to support compliance, audits and responsible risk management
  • Partner with Global Brand Team to keep North America talent platforms current and aligned with Coates’ employer brand
  • Serve as back up to HR Advisor

Requirements

  • Bachelor's degree in HR, Business, Psychology or related field, or equivalent education and experience
  • HR or HRIS certification preferred
  • 3 to 5 years in HR operations, coordinator, generalist or TA operations roles, ideally across multiple sites or countries
  • Hands on HRIS and ATS use for data entry, reporting and basic configuration or troubleshooting
  • Strong Excel, PowerPoint and Microsoft 365 skills, plus collaboration tools such as Teams, SharePoint, Asana or similar to manage workflows
  • Proven success in fast paced, high volume environments with changing priorities while maintaining data quality and meeting SLAs, including payroll, benefits and headcount reporting
  • Experience processing HR lifecycle transactions from hire through termination and resolving related issues
  • Experience supporting annual HR or People and Culture cycles such as performance reviews, goal setting and merit or bonus processes, and maintaining SOPs and HR knowledge bases
  • Use of HR data and analytics to identify trends, improve processes and inform recommendations, with a track record simplifying and standardizing HR processes or tools to improve user experience and self-service, plus exposure to employer branding, candidate experience and continuous improvement in HR or TA operations
Benefits
  • annual market competitive bonus program
  • Thrive Program which includes a suite of flexible work options
  • dedicated time to prioritize our health and wellbeing
  • Global Wellness paid day off
  • "Give Back Day" to allow our Crew an opportunity to make an impact in the community

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HRISATSdata entryreportingconfigurationtroubleshootingExcelPowerPointMicrosoft 365HR lifecycle transactions
Soft skills
organizational skillscommunication skillscollaborationproblem-solvingattention to detailadaptabilityengagementretentiontime managementcustomer service
Certifications
HR certificationHRIS certificationBachelor's degree in HRBachelor's degree in BusinessBachelor's degree in Psychology