Senior Business Analyst

Coastal

Senior Business Analyst at Coastal collaborating with clients to gather and document requirements for digital transformation initiatives. Responsible for facilitating sessions and supporting solution design, testing, and implementation.

Posted 7/31/2026full-timeRemote • Florida, Kentucky, Virginia • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gathering and documenting business requirements, facilitating workshops, and translating complex processes into actionable deliverables. Proficient in Agile methodologies and capable of providing strategic recommendations that align technology solutions with business outcomes.

Highest-signal resume keywords

Business Process AnalysisAgile MethodologiesRequirements GatheringUser Story DevelopmentStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DocumentationProcess MappingData AnalysisUser Acceptance TestingProcess Optimization

Soft Skills

Analytical SkillsProblem-SolvingCritical ThinkingCommunication SkillsInfluencing Skills

Tools & Technologies

JiraAzure DevOpsConfluenceLucidchartVisio

Industry Keywords

Digital TransformationChange ManagementClient-Facing ConsultingWorkshop FacilitationFast-Paced Environment

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Partner with clients and internal stakeholders to gather, document, and validate business, functional, and technical requirements for digital transformation initiatives.
Facilitate discovery sessions, workshops, and requirements-gathering meetings to understand current-state processes and define future-state solutions.
Translate business requirements into user stories, acceptance criteria, process flows, and functional specifications for delivery teams.
Collaborate closely with Solution Architects, Developers, Project Managers, and QA teams to ensure solutions align with business objectives and requirements.
Lead business process analysis and identify opportunities for process optimization, automation, and organizational efficiency.
Support Agile delivery methodologies, including backlog refinement, sprint planning, user story prioritization, and sprint reviews.
Coordinate and support User Acceptance Testing (UAT), including test scenario development, defect tracking, and stakeholder signoff.
Analyze data, metrics, and business processes to provide actionable insights and recommendations to clients and project teams.
Maintain project documentation, including business requirements documents (BRDs), process maps, gap analyses, decision logs, and training materials.
Support organizational change management activities, including end-user training, communications, and adoption planning.
Serve as a trusted advisor to clients by providing strategic recommendations that align technology solutions with business outcomes.
Participate in pre-sales activities, solution demonstrations, estimations, and proposal development as needed.

Requirements

What you’ll need

3+ years of experience as a Business Analyst, Functional Consultant, or similar client-facing consulting role.
Demonstrated experience leading requirements gathering, process mapping, and business process improvement initiatives.
Strong understanding of Agile methodologies, including Scrum and user story development.
Experience facilitating workshops and presenting to executive and operational stakeholders.
Ability to document complex business processes and translate business requirements into actionable technical deliverables.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent written and verbal communication skills with the ability to influence stakeholders across all levels of an organization.
Experience using tools such as Jira, Azure DevOps, Confluence, Lucidchart, Visio, or similar platforms.
Ability to manage multiple priorities and thrive in a fast-paced consulting environment.
Willingness to travel to client locations as required.
Must have full-time permanent US work authorization.

Benefits

Comp & perks

Flexible working hours with an emphasis on a life-work balance (in that order!)
Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations
Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
Competitive quarterly bonus opportunities
Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
Opportunities for accelerated growth, networking, and career guidance and support
Trust, transparency and respect across all levels of the company