Coastal

Cybersecurity Ops – Incident Response Manager

Coastal

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $162,681 - $195,217 per year

Job Level

About the role

  • Stand up and lead a lean, highly efficient, and automation-driven Security and Threat Operations team, including hiring, coaching, and career development of analysts and engineers.
  • Establish operating rhythms (standups, metrics reviews, post-incident retrospectives) and standard operating procedures for response, containment, eradication, and recovery.
  • Build and maintain a Security and Threat Operations strategy in coordination with the CISO and other stakeholders, including software engineering, data engineering, and IT.
  • Develop and report on KPIs and KRIs for the Security and Threat Operations function.
  • Align SecOps processes to FFIEC/GLBA expectations and industry frameworks (NIST CSF and Cyber Risk Institute Profile).
  • Prepare evidence for audits/exams; provide clear, actionable metrics and board-level reporting on SOC performance, incident trends, control coverage, and risk reduction.
  • Partner with Legal, Compliance, Privacy, and Third-Party Risk on obligations and notifications.
  • Coach analysts on analytical rigor, bias reduction, and structured investigations.
  • Promote a blameless, learning-oriented culture that prizes speed, accuracy, and craftsmanship.
  • Own SIEM/SOAR strategy and daily operations; drive log onboarding, normalization, and high-fidelity detections across the entire technology landscape.
  • Serve as incident response commander for high-severity incidents; coordinate cross-functional responders in Infrastructure, IT, Engineering, Legal, and Compliance.
  • Build, maintain, and continuously improve standard operating procedures (SOPs), runbooks, and playbooks.
  • Maintain and exercise incident response plans through tabletop and similar activities.
  • Maturity evidence handling, forensics workflows, and case management; ensure accurate timelines and regulator-ready documentation.
  • Drive post-incident reviews with measurable corrective actions (people/process/technology) and executive readouts.
  • Own the vulnerability management lifecycle, ensuring coverage of vulnerability discovery, triage, and management across servers, endpoints, network, cloud subscriptions, containers/images, and custom APIs.

Requirements

  • Demonstrated success operating in hybrid environments spanning on-prem AD, Entra ID (Azure AD), Okta, Azure, Microsoft 365, Zscaler, and containerized workloads/APIs.
  • Hands-on expertise with SIEM/SOAR, EDR, log pipelines, and detection content development including tuning and QA.
  • Proven incident commander for high-impact events; adept with forensics, scoping, containment, and executive communication.
  • Strong vulnerability management leadership across technology areas, including risk-based prioritization and remediation orchestration.
  • Familiarity with MITRE ATT&CK, cyber kill chain, and threat-led validation (purple teaming).
  • Experience managing outsourced SOC/MSSP providers with measurable improvements to signal quality and response times.
  • Excellent communication skills—able to translate technical risks into business terms and influence across stakeholders.
  • Familiarity with scripting or automation tools (e.g., Python, TypeScript) to streamline operations processes.
  • 8+ years in Security Operations, Incident Response, Detection Engineering, or Threat Hunting.
  • 3+ years leading teams or programs.
  • Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience.
  • Prior experience in a regulated environment (finance, healthcare, etc.) is strongly preferred.
Benefits
  • Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
  • Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
  • Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
  • Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.
  • Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
  • Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury.
  • Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
  • 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
  • Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
  • Holidays: Enjoy 11 paid holidays throughout the year.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SIEMSOAREDRforensicsvulnerability managementdetection content developmentscriptingautomationincident responserisk-based prioritization
Soft Skills
leadershipcommunicationanalytical rigorcoachinginfluencecollaborationproblem-solvingadaptabilityblameless culturelearning-oriented mindset